Compliance Specialist, Business

Contract Compliance Specialist – Process Specialist – Irving, TX

Hybrid – Shift timings (CST): 7 AM - 4 PM or 8 AM - 5 PM

In the role of Process Specialist, you will execute transactions as per prescribed guidelines and timelines, review and validate the inputs from the other team members, support your manager in training activities, daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies and norms of Infosys.

• Review contracts and identify important clauses of the contract
• Validate appropriate payment terms as per contract, duration and scope of the agreement
• Research sourcing repository for ascertaining if a certain supplier has single/multiple contracts
• Identify parent/child relationship between suppliers through internal research/ external research (Internet search)
• Prioritize vendor  and make sure no requests are older than 30 days
• Review contracts and determine if a request has to be cancelled or payment terms have to be updated
• Manage contract compliance mailbox and make sure all requests are handled the same day
• Review the supplier documents (for vendor
  -up) as per the standard operating procedure and suggest changes required to Supplier, if required
• Understand upstream and downstream vendor master process and drive effort towards achieving consistent information across ERPs
• Review existing ERP‑Sourcing structures and suggest improvements which helps in increasing the integration between them
• Liaise with cross functional teams and maintain lower queue in the contract compliance dashboard and mailbox
• Knowledge of advanced excel functions – VLOOKUP, Pivots, etc.
• Knowledge of different sourcing categories and contract lifecycle
• Contract Management experience
• Desirable skill set (not mandatory):
  • Experience in telecom industry
  • Expertise in SAP and People Soft ERPs

• High School Diploma or GED equivalent
• At least 2 years of relevant work experience

• Assertive, optimistic and open to change
• Team player - engages interest and participation of others and has a collaborative approach to working with others
• Proactively contributes to the team
• Self‑motivated and able to work well under pressure
• Keen attention to details and accuracy
• Adaptability – Able to change in order to fit in new and different business situations and work assignments.

Note:

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise). The job entails sitting as well as working at a computer for extended periods. Should be able to communicate by telephone, email, or face‑to‑face.

Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end‑to‑end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting‑edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

Infosys BPM has 38 delivery centers in 13 countries spread across 5 continents, with 60,966 employees from 104 nationalities, as of September 2025. The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others.

Infosys BPM also has very robust people practices, as substantiated by the various HR‑specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of a protected veteran, or disability.

Work Location:

Irving, TX

Country: USA

State / Region / Province:
Texas

Company: IBPO USA

Interest Group: IBPO USA

Domain:
Telecom

Job Role:

Process Specialist‑US