Senior Solution Consultant, NORAM

Overview

Job Title Senior Solution Consultant, NORAM

Amadeus Cytric, a dynamic and rapidly growing business unit within Amadeus, is committed to revolutionizing travel and expense management. With over 900 professionals globally, we blend the agility and innovation of a startup with the scale and strength of Amadeus, the global leader in travel technology. Our vision is to create the smartest, most connected, and sustainable corporate travel ecosystem, providing a seamless and intuitive travel experience for businesses and their employees.

• Market Intelligence & Customer Advocacy:
  Serve as the primary market listener for North America, conducting regular engagement with large enterprise customers, prospects, and TMC partners to identify market requirements and product gaps
• Frame market challenges and systematically organize insights to influence global product organization priorities and secure ongoing investment in North American market development
• Act as the voice and advocate for Cytric within the managed travel community, elevating brand awareness and market presence
• Product Strategy & Roadmap Development:
  Develop North America-specific product roadmap aligned with regional business metrics including engagement, conversion, retention, and revenue
• Collaborate closely with global Product Lifecycle Management teams to ensure North American market needs are integrated into global product strategy
• Leverage AI capabilities to reduce customer time-to-value and drive product innovation
• Support Amadeus Universal Distribution integration within Cytric offerings and contribute to long-term content vision
• Go-to-Market Excellence:
  Create cohesive customer experience by aligning Cytric positioning with broader Amadeus GDS value proposition
• Develop market-specific content, documentation, and training materials to support TMC commercial advancement and implementation success
• Simplify training programs and work streams for Americas market
• Drive competitive differentiation and amplify Amadeus Cytric's advantages in the marketplace
• Cross-Functional Partnership:
  Work tactically within budget constraints while maximizing market impact
• Partner with sales teams to support customer opportunities and drive revenue growth
• Collaborate with global teams to ensure seamless execution of marketing initiatives
• Support revenue optimization through data-driven insights and market analysis

• 7+ years in product marketing, with demonstrated success in customer-facing roles
• Global business acumen with specific experience working within European-based organizations
• Understanding of the corporate travel ecosystem, including TMC operations, enterprise travel programs, and booking platforms
• Proven experience in product marketing within the travel technology or adjacent B2B SaaS markets
• Knowledge of travel distribution systems and GDS technologies preferred
• Familiarity with Sales Force
• Knowledge of Microsoft Office Suite
• Track record of influencing product roadmaps and driving market-specific initiatives
• Experience leveraging AI and emerging technologies to enhance customer value
• Exceptional ability to listen to market needs and translate insights into actionable product requirements
• Advanced cross-functional collaboration skills with ability to influence without direct authority
• Data-driven approach to marketing strategy and performance optimization
• Excellent communication and presentation skills for engaging with customers, partners, and internal stakeholders
• Proven ability to work strategically while executing tactically within resource constraints
• Location:
  
  North America (US preferred) - This role requires physical presence in the market to enable direct customer and partner engagement.
• Ability to travel 25-40%

• 🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• 🎓 Great opportunities to learn - Learning happens all the time and in many ways at…