Automotive Service Advisor Valley Ranch

Position: Automotive Service Advisor | Up To $85K* | Valley Ranch
Last updated:3/10/2026, 9:00:48 PM# Automotive Service Advisor | Up To $85K  | Valley Ranch Irving, Texas Full-time
• permanent## Job Overview Christian Brothers Automotive Valley Ranch is seeking an
** experienced Automotive Service Advisor
** who is passionate about serving guests and delivering an exceptional automotive service experience.

As a Service Advisor, you will be the trusted point of contact for guests seeking guidance on vehicle maintenance and repair. This role combines strong communication, hospitality, and automotive knowledge to help guests clearly understand their vehicle’s needs and recommended services.

The Service Advisor guides guests through the entire repair process, from greeting them upon arrival to communicating vehicle updates and recommended services, ensuring a transparent, professional, and positive experience every step of the way.

If you enjoy building relationships, solving problems, and helping guests feel confident about their vehicle care, this role offers an opportunity to grow while making a meaningful impact on the guest experience.## Benefits
* ** Competitive Compensation:  Up To $85K for Highly Qualified Candidates**
* ** Closed Every Weekend To Spend Time With Family & Friends**
* ** Earn More With Team Overall Shop Performance Bonuses**
* ** Employer-paid Financial Wellness Program and App, Smart Dollar & Every Dollar**
* ** Paid Vacation That Grows With Your Tenure**
* ** Paid Holidays**
* ** Healthcare Benefits Available**
* ** Matching Retirement Plans**
* ** Employee Appreciation and Team Lunches Provided**
* ** Team Member Celebration Program - Recognizing Employees' Birthdays and Achievements Throughout the Year**
* ** On-Going Training & Career Advancement**
* ** We Are Proud To Have A Collaborative Team Enviroment**
* ** Rewarding Great Work:
The Annual Review Process Provides Opportunities To Share Goals And Earn Pay Increases Based On Performance**
* ** Wellness Program Offering Chaplain Care Support**
* ** Locally Owned and Operated**
* ** Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards**
* ** Continuous Training Available Through The CBA Flywheel Learning System**## Responsibilities
* Greet every guest that enters our facility with hospitality and respect
* Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand
* Manage the store’s workflow in an effective and efficient manner
* Consistently and effectively sell our services without jeopardizing honesty and integrity
* Maintain a positive attitude and team atmosphere at all times
* Communicate on the phone in a clear, professional manner
* Build long-term relationships between the store, yourself, and our customers
* Directs, coordinates, and participates in performing customer service activities
* Shuttle guests as needed in the CBA-branded vehicle
* Ensure that all repairs are performed to proper specifications.
* Work together as a team and assist other employees as needed
* Other duties as assigned## Qualifications
* Current driver’s licenses
* Driving record acceptable to our current insurance carrier
* Proficiency in Windows-based computer software and automotive store applications
* Tekmetric experience is a plus but not required
* Experience in an Automotive Customer Service role or Automotive Service Writer/Advisor/Sales role required##

Physical Requirements
* Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
* Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
* Occasionally lifting and carrying objects over 50 lbs.
* Keeping a brisk work pace in a high-volume environment## Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private…