Office and Facilities Manager

YPO is a global leadership community of over 35,000 chief executives from more than 140 countries. YPO brings together extraordinary leaders who are committed to becoming better leaders and better people. The organization provides a platform for the leaders to connect, learn, and grow through shared experiences, rich learning programs, and meaningful relationships. Members benefit from a supportive community that fosters personal, business, family and community growth.

Supporting these members is a world-class management team of more than 450 associates, spanning over 25 countries. Our organization is based in Irving, Texas, with many associates working virtually and outside of the United States. Together, our team of global associates works to create a truly Only-in-YPO experience for our members.

This is an on-site role, requiring daily presence in YPO's Irving office (Hwy 114 & N O'Connor Blvd) and occasional evening and weekend work for events and urgent office needs.

This is a full-time, benefits-eligible position offered on an initial 12-month fixed term. As this is a newly established role, responsibilities and structure may evolve, and the position will be reviewed at the end of the term for potential renewal.

The Office & Facilities Manager is responsible for the efficient operation and onsite management of YPO’s Dallas office. This role provides hands‑on oversight of office facilities, services, vendors, and workspace logistics, while serving as the primary onsite lead for day‑to‑day operations. Acting as a key link between facilities leadership and daily execution, the position ensures a clean, safe, well‑organized, and welcoming environment for associates, members, and guests.

• Serve as the on‑site lead for the Dallas office, ensuring smooth daily operations and a safe, functional, and hospitable workspace.
• Oversee office layout, workspace utilization, conference room readiness, and meeting space coordination.
• Act as primary liaison with the landlord and building management, addressing maintenance issues, repairs, and building compliance.
• Manage office security systems, access controls, and emergency procedures; serve as on‑site point of contact during incidents.
• Conduct regular walkthroughs of the office to identify issues, anticipate needs, and ensure standards are maintained.
• Support development and implementation of tools or processes for space reservations and office utilization.
• Manage facilities‑related vendors including cleaning services, maintenance providers, security, utilities, and office services.
• Negotiate contracts, monitor vendor performance, and recommend changes to improve service quality or cost efficiency.
• Process and track facilities‑related invoices, ensuring timely payment and coordination with Finance.
• Maintain accurate records for contracts, renewals, and service agreements.
• Identify opportunities for cost savings and operational efficiencies.
• Provide daily direction, oversight and coaching to onsite support staff and contractors.
• Set clear expectations, prioritize work, and ensure accountability for quality and timeliness.
• Manage coverage planning and act as escalation point for onsite issues.
• Influence and coordinate work with teams and vendors who may not directly report to this role.
• Assess current office operations, staffing models, and vendor usage; provide recommendations for improvements.
• Document processes and create structure where gaps exist.
• Support transition planning for evolving office needs and future growth.

• Lead and operate reception and front‑of‑house, ensuring a professional and welcoming experience for visitors.
• Manage office supplies, kitchen inventory, merchandise storage, and equipment.
• Oversee mail, shipping, receiving, and asset handling, including laptops and other equipment, in partnership with IT and Events teams.
• Ideate and plan in‑office gatherings that support connection and collaboration, helping create a welcoming and engaging office environment.
• Support onsite meetings, events, and team gatherings including setup, catering coordination, and…