Client Service Associate

Job Summary

The Mailroom Clerk will process all incoming and outgoing mail in a timely manner.

• Sorts and delivers incoming mail by department and/or employee to ensure timely distribution.
• Inspects VAP packages for damages.
• Take photos of VAP packages when customer opens the packages.
• Sorts and delivers interdepartmental mail including notices and memoranda.
• Picks up departmental mail.
• Operates mail machines including the postage meter, photocopying machine, and mail folding and inserting machine.
• Processes and weighs outgoing mail.
• Maintains records of receipt, mailing dates, and other required information.
• Replenishes postage on the postage meter as needed.
• Stocks supplies needed for the mailroom & pick up areas.
• Performs other related duties as assigned.
• Receive and deliver office supplies.

• Good communication skills.
• Basic understanding of operating instructions and processes for machines.
• Basic understanding of or the ability to learn locations and organizational structure.
• Basic understanding of postage rates and regulations.
• Ability to correctly sort and distribute large amounts of mail and or packages.
• Ability to understand and follow written and oral instructions.
• Ability to craft a well written email.
• Ability to complete projects in a timely manner.

• High school diploma or equivalent preferred.
• Experience in a related area preferred.

• Must be able to lift 30-40 pounds at times.
• Must be able to traverse office facilities to pick up mail.
• Able to move at a fast pace.

• Career Growth:
  An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
• Learning & Development:
  At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
• We Recognize Talent:
  We offer a variety of recognition programs for all levels of employees!
• Benefit Offerings:
  Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
• Note:
  
  Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies.

Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only:
We…