Executive Assistant

About Tely Rx

Tely Rx is a vertically integrated telehealth pharmacy company operating across 43+ states. We're a fast-growing business preparing for a public listing in 2026.

What we're looking for

We're looking for an Executive Assistant to support our CEO directly, with additional support to the executive leadership team (CFO, CMO, General Counsel). But let's be clear - this isn't a "stay in your lane" kind of role. We need someone who sees what needs doing and does it. Full stop.

You'll handle the core EA responsibilities - calendar, travel, logistics - but you'll also be the person who makes things happen when there's no playbook. The exec team is lean and moves fast. We need someone who can keep up, pitch in wherever needed, and never utter the words "that's not my job."

This is a high-trust position at the heart of a company going through an exciting growth phase. You'll have visibility into everything, relationships with everyone, and real impact on how smoothly we operate. The right person will become indispensable quickly - not because they're protective of their turf, but because they make everyone around them more effective.

This role is perfect for someone who:

• Gets energy from variety and hates being bored
• Takes initiative without waiting for permission
• Finds satisfaction in solving problems others didn't even notice
• Wants to be part of building something, not just filling a seat
• Brings positive energy and makes the team better just by being in the room

Key Responsibilities

The list below covers the core of the role, but it's not exhaustive. The reality is: if it needs doing and you can help, we expect you to jump in.

Calendar & Schedule Management

• Own the CEO's calendar across multiple time zones
• Schedule internal and external meetings
• Build in appropriate prep time and buffer between commitments
• Proactively flag conflicts and propose solutions
• Know what's coming before anyone has to ask

Travel Coordination

• Book all flights, hotels, ground transportation (domestic and international)
• Create detailed itineraries with confirmation numbers, addresses, contact info
• Manage last-minute changes without drama
• Track loyalty programs and preferences
• Handle visa requirements, travel insurance, and any logistics curveballs

Executive Team Support

• Provide administrative support to exec team as needed
• Coordinate scheduling for leadership team meetings and cross-functional sessions
• Assist with travel arrangements for exec team when required
• Help prepare materials for board meetings, investor presentations, and leadership offsites
• Act as a coordination point across the executive team - knowing where everyone is and what's coming up
• Support onboarding logistics for new senior hires
• Be a reliable point of contact that the whole leadership team can count on

Communication & Coordination

• Draft routine correspondence
• Monitor and triage email where appropriate
• Ensure follow-ups don't fall through the cracks
• Be the connective tissue that keeps information flowing across the team

General Support & Everything Else

• Research and prepare briefing materials as needed
• Coordinate events, offsites, and team gatherings
• Manage vendor relationships and procurement for office/team needs
• Handle ad hoc projects that don't fit neatly elsewhere
• Spot gaps and fill them before being asked
• Basically: if it helps the team run better, it's in scope

Requirements

Hard Skills (Must-Haves)

Technology & Tools

• Highly proficient in Google Workspace (Calendar, Gmail, Drive, Docs, Sheets)
• Comfortable with Microsoft Office (Word, Excel, PowerPoint)
• Experience with video conferencing platforms (Zoom, Google Meet, Teams)
• Able to troubleshoot basic tech issues independently
• Quick to learn new software and systems
• Familiar with travel booking platforms and tools
• Experience with expense management software (Expensify, Concur, or similar)
• Comfortable using AI tools to increase productivity (ChatGPT, Claude, etc.)

Administrative

• Proven experience managing complex, ever-changing calendars
• Track record coordinating multi-leg international travel
• Strong written communication - can draft professional emails that don't sound robotic
• Ability to manage multiple priorities without dropping balls

Nice to Have

• Experience supporting C-level executives
• Familiarity with investor relations or board coordination
• Experience in healthcare, telehealth, or pharmacy sector
• Project management tool experience (Asana, Monday, Notion)

Soft Skills (Equally Important - Maybe More So)

"Get It Done" Mentality

• You see a problem, you fix it - you don't wait to be asked
• Resourceful and creative when the obvious solution doesn't work
• Comfortable figuring things out on the fly
• Allergic to the phrase "that's not my job"

Dynamic & Energetic

• Brings positive energy to the team every day
• Thrives in a fast-paced environment where priorities shift
• Excited by variety, not overwhelmed by it
• Self-starter who creates momentum, not friction

Team Player & Culture Builder

• Genuinely enjoys helping others succeed
• Builds strong relationships across all levels of the company
• Makes…