Service Billing Specialist

This Is How We Elevate Human Experience

Hyosung Americas is a global human experience maker that bridges the physical and virtual worlds. We do this by harnessing our unique combination of a manufacturer’s soul with an innovator’s mindset to build a platform of integrated products, services, and ideas that improve life’s day-to-day interactions for everyone.

As a Service Billing Specialist you will be responsible for invoicing designated and assigned customers in accordance with contract terms and customer requirements. This includes creating, processing, scanning, auditing, and distributing (via email or mail) invoices and supporting documentation in a timely manner, along with collections support. You will be responsible for self‑auditing to ensure all costs are accurately accounted for and billed, while maintaining strong internal and external relationships in a high‑volume, detail‑driven environment.

• Analyze billing requests for accuracy and completeness, prepare customer invoices timely and accurately per contractual obligations, and perform invoice reviews to confirm correct amounts and time periods
• Maintain and reconcile invoices with the Ariba application (PO & Staging Tracking)
• Interpret customer contracts to ensure transactions are prepared accurately in line with terms and specific requirements
• Distribute weekly/monthly billing reports to sales teams and management
• Assist in the accounts receivable closing process and verify completion of all invoices
• Review AR aging reports and follow up on past‑due invoices weekly with customers and AR accountants as needed
• Develop and maintain key relationships with internal and external partners to strengthen collaboration and work inter‑departmentally with Sales and Services teams
• Assist in providing support for the year‑end audit
• Research and resolve invoice questions from internal and external stakeholders
• Assist with ad‑hoc accounting and financial projects as requested
• Other duties as assigned

• Associate’s degree or equivalent work experience required
• 3+ years of experience in a high‑volume, large‑transaction billing or accounts receivable environment preferred
• Highly detail‑oriented with strong ability to handle multiple tasks in a fast‑paced environment
• Professional and highly developed communication skills; ability to interact courteously and professionally with customers and inter‑departmental teams
• Effective prioritization and task execution skills
• Experience with systems like Ariba (or similar procurement/invoicing tools) a plus; familiarity with SAP or ERP environments beneficial
• Passionate, organized professional committed to accuracy and timeliness

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.

• While performing the responsibilities of the job, the employee is required to talk and hear.
• The employee is often required to sit and use their hands and fingers, to handle or feel.
• The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
• Vision abilities required to perform this job include close vision.

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

• The employee may be occasionally exposed to moving mechanical parts and vehicles.
• The noise level in the work environment is usually quiet to moderate.
• The passage of employees through the work area is average and normal.

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate to ensure operational success. Nautilus Hyosung America, Inc. seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, and discipline processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic protected by law.

Nautilus Hyosung America, Inc. recognizes and values the diversity of its employees, customers and business partners. Equal Opportunity Employer ~ Minorities/Females/Disabled/Veteran

Ready to ELEVATE your career with us? Join Hyosung Americas to be part of something great!