Entry-Level Systems Specialist

Join the 2025 AIA Firm Award Winner shaping a more sustainable future.

LPA is a collective of designers, engineers, and researchers committed to tackling the biggest issues of our time. Our "No Excuses" integrated design approach was recognized by the AIA as “a trailblazer in sustainable, high-performance architecture". At LPA you’ll be part of the team that is changing the way the industry thinks about design and carbon emissions, built around the belief that we only achieve our goals when everybody has a seat at the table and all input is valued.

We’re currently seeking a passionate Systems Specialist to join our integrated team of architects, engineers, interior designers, landscape architects and master planners. As a member of Inspire Design (), our unified technology team, you will be a firm wide participant in our uniquely collaborative process by maintaining, supporting, and implementing technologies that inspire the design process. Your impact will be across multiple disciplines on a wide variety of innovative, sustainable projects.

Our award-winning projects aim to have a positive and enduring environmental, economic, and social impact.

LPA’s technology team, Inspire Design, is a unified group that includes Design Technology (DT), Systems Technology (ST), Data and AI Technology (D+AI), Business Technology (BT), and Digital Product development (Product). As a part of Systems Technologies, the Systems Specialist is critical in supporting the in person hardware, software, and physical infrastructure vital to the firm's daily operations. This position focuses on effectively maintaining key business and design systems and applications while providing exceptional support service.

As part of a unified technology team, you will also contribute to efforts within the other teams (DT, D+AI, BT, + Product) which advance our pursuit of a better process that returns better results.

• Actively listen to end users’ explanations of computer issues

• Installation, troubleshooting, and configuration workstation software and hardware

• Set up accounts, physical computers, and workstation cabling

• Act as the first point of contact to address or delegate resolution of technical issues and requests

• Ensure security through access controls and compliance with policies.

• Guide users through the recommended troubleshooting procedures

• Utilize effective questioning techniques to identify problems accurately

• Installation and tracking of IT assets.

• Develop expertise to inform and collaborate with staff on new technologies

• Maintain and update an internal knowledge base with technical documentation, manuals, and IT policies

At LPA, your growth and contributions matter. We foster a collaborative culture where creative ideas are valued, and voices are heard.

• Mentorship from Directors and senior team members across disciplines.

• Career development support, including professional development grants and in-house training.

• Ongoing education through LPA+U courses and Tech Talks focused on innovative, sustainable practices.

• 8 paid hours of volunteer time each year.

• Opportunities to propose and lead projects that impact your local community, including more than $1 million since 2015 in Habitat for Humanity builds, scholarships, and other pro bono community projects.

• Access to our Professional Development Grants program, created to encourage professional development and further LPA's collective knowledge as a firm. Over the life of the grant program, we have invested $1,196,890 and impacted 848 LPA employees.

• Up to 3 years of related field experience

• CompTIA A+ Certification preferred

• Passion for people through excellent customer service and collaboration

• Knowledge of various operating systems and cloud platforms

• Experience with troubleshooting and desktop PC support

• Awareness of antivirus technologies and data backup/recovery

• Knowledge of Microsoft Office 365 and Adobe Creative Cloud

• Resourcefulness and an aptitude for problem-solving

• Excellent communication skills

• Experience educating others

• Passion for knowledge sharing and documentation

• Experience in a service desk or client facing service…