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Technical Support HelpDesk/Support Bilingual CRM System

Enterprise CSM: Onboarding, Upsell & Retention Leader

Job in Irvine, North Ayrshire, KA12, Scotland, UK
Listing for: Zuum Transportation
Full Time position
Listed on 2025-11-22
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Bilingual, CRM System
  • IT/Tech
    Technical Support, HelpDesk/Support, CRM System
Job Description & How to Apply Below
A dynamic logistics tech startup is seeking an Enterprise Customer Success Manager to drive customer onboarding and upsell growth. The role involves managing a Customer Success Associate and ensuring strong customer relationships while enhancing internal processes. The ideal candidate will have a strong background in customer relationship management and team leadership to contribute to reducing churn and maximizing revenue.
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