Warehouse Manager

At LX Pantos America, we’re all about making logistics simple and reliable
. We help move goods across the globe — whether it’s shipping, warehousing, or managing the entire supply chain. We work closely with LG and other leading global companies to support their logistics operations and deliver smart, reliable solutions every step of the way.

With offices and operations around the world, we’re growing fast — and we’re looking for great people to grow with us. At LX Pantos America, you’ll find a team that’s supportive, hard-working, and always up for a challenge. If you’re someone who’s ready to learn, contribute, and be part of something bigger, we’d love to have you on board.

The Warehouse Manager is responsible for overseeing end-to-end warehouse operations at the logistics center, including inbound, storage, picking/packing, outbound, returns, inventory accuracy, safety, staffing, and KPI performance. This role drives operational excellence through strong field leadership, process standardization, and continuous improvement.

• Lead daily/weekly/monthly warehouse operations (inbound, put-away, picking, packing, shipping, returns).
• Develop and execute operational plans to meet service level and productivity targets.
• Ensure standard operating procedures (SOPs) are followed and continuously improved.

• Maintain and improve inventory accuracy through cycle counts and stock audits.
• Establish and manage location control and storage policies.
• Investigate root causes of inventory discrepancies, damages, or shipment errors and implement corrective actions.
• Manage warehouse staff (full-time, temporary, and/or 3PL partners), including scheduling and productivity tracking.
• Coach, train, and evaluate team members to build a high-performance culture.
• Promote strong communication across shifts and teams.

• Monitor and report warehouse KPIs such as productivity, lead time, OTIF, shrinkage, error rates, and labor efficiency.
• Identify cost-saving opportunities and manage operational budgets effectively.

• Enforce safety policies, EHS standards, and equipment operation compliance (e.g., forklifts).
• Maintain facility security and ensure compliance with internal and external regulations.

• Operate and manage WMS-driven warehouse processes.
• Maintain master data and ensure system accuracy for inventory and order flows.
• Troubleshoot WMS issues and coordinate with IT or HQ teams for enhancements.

• 7+ years of logistics / warehouse operations experience, with proven exposure to end-to-end warehouse processes.
• 2–3+ years of people management or on-site warehouse leadership experience (direct or indirect).
• Hands-on experience using WMS (Warehouse Management System) in daily operations, including system-based inbound/outbound and inventory control.
• Strong understanding of warehouse KPIs and operational performance management.
• Proven ability to solve on-site operational issues with structured root-cause analysis.
• Proficiency in MS Office (especially Excel) and data-driven reporting.
• Ability to work in a fast-paced logistics center environment, including peak seasons, shift operations, or weekend support as required.
• Strong communication, organizational, and multitasking abilities.
• Proficiency in Excel, Outlook, and general computer applications.
• 2–7 years of experience in warehouse supervision, logistics, or inventory/operations administration (preferred).
• Experience with WMS or inventory systems (preferred).
• Ability to adapt in a fast-paced environment and respond effectively to operational changes.
• Strong problem-solving skills and excellent attention to detail.

• Business-level Korean proficiency strongly preferred for communication with Korean HQ, customers, or partners.