Team Lead - Security

Essential Functions

• Guides team members in the execution of duties and responsibilities according to established protocols and procedures.
• Trains and mentors new and current team members in areas of policies, procedures, problem solving and decision making.
• Follows up with team members through shift at each location regarding daily activities, incidents, and employee inquiries.
• Oversees escalated and emergency situations at designated campus; contacts emergency serves as necessary.
• Serves as designated leader in the absences of supervisor for inquires, escalated matters, team schedule maintenance, etc.
• Monitor facility and surrounding areas to guard against suspicious activities.
• Patrols building and grounds by foot and vehicle to protect establishment against potential threats.
• Inspects and adjusts security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering.
• Ensures team member understands and adheres to patrol schedules.
• Fulfills front desk duties during off-hours such as responding to phone calls, assisting customers, responding to incoming inquiries, contacting employees and managers, vendor assistance, relaying information to appropriate parties, etc.
• Contacts authorities (e.g., police, fire departments, etc.) in cases of emergency or threats such as fire, medical emergency, unwelcomed violators, suspicious activities, etc.
• Monitors and authorizes entrance and departure of employees, visitors, vendors, and others to maintain security of premises.
• Rejects, apprehends or evicts violators from premises if deemed necessary.
• Escorts personnel to their car and/or department as requested by management and or Human Resources.
• Examines all entry points such doors, windows, and gates to determine that they are secure.
• Addresses violations, infractions, property damage, suspicious activity, threats, potential hazard, disturbances, and any other irregular activity.
• Responds to and investigate alarms and disturbances, addressing or escalating accordingly.
• Completes incident reports for irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Relay escalated incidents to appropriate department to handle such as Management, Facilities, Operations, or Human Resources.
• Escalates all employee relations issues to Supervisor and Human resources in a timely manner.

• High School Diploma or equivalent.
• Minimum two (2) year of working experience.
• Previous Security related experience, required.

• Current Security Guard License, required.
• Valid CA driver's license and acceptable driving record.
• Ability to comply with DOT Drug and Alcohol Testing requirements.
• Must be able to pass company driving background qualifications to operate company-assigned vehicles.

Pay Range: $19.36/hr to $24/hr