Client Success Manager; Sage

The Growth Opportunity:

As a Client Success Manager, you’ll play a vital role in bringing each extraordinary, digital experience to life. Utilizing your sizzling sales skills and keen analytical abilities, you’ll collaborate with business leaders across the country, providing them with the guidance, industry insight, and custom software solutions needed to positively transform the way they do business. If you’re a fearless software sales professional who routinely smokes their sales goals, we’ve got a blazing, game-changing opportunity that’s tailor-made for you.

Transform your career with Blytheco today.
Remote role (USA).

Blytheco’s sales team is on fire and we’re looking to add another red-hot ERP sales guru to the team! This is an incredible opportunity for you to take your sales career to the next level by joining an award-winning Acumatica Gold and Sage Platinum Elite Partner whose reputation for delivering exceptional software solutions and professional services experiences to clients is second to none.

Our Client Success Manager will partner with an Account Management Specialist, internal team members and our Partners to provide clients with the fresh tools and robust solutions needed to achieve their business goals.

• Partner with the Account Management Specialist and Client Success Team to provide on-going account management to our existing ERP client base and reach sales revenue targets.
• Plan and manage daily, weekly, and monthly schedules to maximize productivity and ensure both proactive outreach and timely follow-ups with clients.
• Prioritize tasks and opportunities based on urgency and importance to meet sales targets and client needs effectively.
• Connect with clients on a regular basis through 90-day client connections. Prepare for 90-day connection calls by appropriately familiarizing yourself with the client. Follow recommended talking points based on business initiatives.
• Partner with our Client Success Teams and software vendors to conduct discovery meetings, targeted at understanding, capturing, and identifying the business requirements and operational objectives of our clients.
• Collaborate with the Client Success Teams to produce professional, timely, and thorough Statements of Work (SOW’s).
• Successfully collaborate with our Client Success Teams to achieve team KPIs, including Net License Revenue, Cloud Revenue, NPS Scores, Retention, and Professional Services.
• Work with both our internal and external teams to create and execute on strategy for add-on solutions and renewals.
• Work with internal and external teams to schedule and host strategic optimization meetings with clients.
• Learn and assimilate product knowledge, target-market, and product positioning for the solutions through online and in-person training. Become an expert in the ERP sales environment.
• Adhere to modern technology sales best practices by prioritizing customer needs.
• Commit to professional sales growth by engaging in both manager-led and peer-to-peer call coaching.
• Identify clients for cloud migration and successfully produce migration opportunities.
• Attend in-person client meetings, as needed.

• Opportunity Identification: Proactively identify and develop new opportunities within the existing client base to ensure continuous growth and client satisfaction.
• Client Engagement: Conduct regular touchpoints with existing clients through calls, emails, and meetings to understand their needs and build strong relationships.
• Pipeline Management: Maintain and update the sales pipeline, ensuring accurate forecasting and tracking of sales activities and opportunities.
• Collaboration: Work closely with Client Success Teams to ensure seamless client experience.
• Strategic Engagement: Partner with the Client Transformation Leader to identify opportunities for strategic onsite and remote meetings.
• ROR Prospecting
  :
  Identify and engage with ROR (Reseller of Record) prospects via phone or email.
• CRM Hygiene
  :
  Ensure CRM hygiene by documenting all touchpoints and opportunities, maintaining up-to-date and accurate client information.
• Sales…