Managing Director

The Managing Director is a front-line sales leader responsible for developing and directing a sales team and implementing area sales goals. They provide leadership and support to the area sales team to set expectations and goals, drive new business, and maintain existing client base. This person is responsible for driving sales through identified People Space customers.

The Managing Director will focus in these key areas on a day-to-day basis:

• Consistently models People Space vision and values and engages clients and influencers through a positive and responsive image to acquire sales and market share
• Spends significant and productive time with end‑user clients and influencers (design, real estate, and architectural firms)

• Leverages a strong network of business contacts within the sales area to identify leads for expanding business opportunities
• Confirms viability of prospects (return on investment/probability of win)

• Holds direct reports accountable for developing and implementing business plans, including pre‑call planning activities and mapping client organizations on key decision‑makers to close sales
• Holds weekly meetings with direct reports to manage prospects, develop sales strategies, provide go/no‑go decisions on opportunities, and identify key internal resources (specialists) necessary to execute strategy
• Collaborates with other sales leaders in the development and sharing of account strategy to drive best practices for client engagement among sales teams

• Builds relationships by constantly growing the network of business contacts, including influencers to develop and grow business
• As a trusted advisor, leads with integrity to enhance positive working relationships with the team and internal support staff

• Reviews strategic solutions with the sales team, Strategic Response Team, design team, and confirms development of creative solutions to maximize sales results
• Oversees the sales team and ensures proficiency in preparation of customized solutions that resolve clients’ needs and are sufficiently differentiated against competitive offerings/solutions
• Conducts ride‑along sessions with direct reports to instill best practices in delivery of succinct and value‑added solution strategy presentations that connect to clients; may assist with more critical client presentations to further influence and close the sale
• Oversees closing activities of the sales team and gets involved, when needed, to negotiate long‑term business relationships with clients and collaborate with Haworth and other manufacturer partners on pricing agreements

• Leads, manages, and supervises area sales and support team, including setting objectives and schedules, completing performance appraisals, forecasting, managing area sales budget, and organizing staff levels to ensure goals and objectives are met
• Communicates strategy, including goals and objectives, People Space brand, and compensation plans to ensure understanding and motivate the team to achieve the plan and drive business outcomes
• Provides coaching, direction, training, and feedback to direct reports to improve performance and behaviors; develops and encourages members’ growth through measuring performance to goal attainment; rewards and recognizes members who display positive behaviors and obtain results through personal accountability
• Keeps abreast of the latest trends in sales effectiveness/training and adopts new approaches as required to coach direct reports on best practices for expanding the client base and increasing revenue
• Takes initiative to remain current with product knowledge and application, as well as workplace knowledge; utilizes this knowledge and training to help direct reports increase effectiveness with account development and sales presentations
• Continuously pushes self to raise personal standards of performance to exceed assigned goals and objectives, including quota attainment and market share growth
• Manages client relationships, including providing assistance…