Inside Sales and Customer Service Representative

Overview

V-Trust is a leading quality control company dedicated to ensuring product excellence for global buyers. With over 20 years of experience and offices across China, Vietnam, India, and other key manufacturing hubs in Asia, we provide professional inspection, audit, and lab testing services. Our commitment to integrity, quality, and customer satisfaction has earned us the trust of thousands of international clients.

As part of the V-Trust family, you’ll represent a company known for its high standards and ethical business practices.

About the Role:

We’re looking for an energetic Event & Sales Representative to join our growing sales team. In this role, you’ll connect with potential customers through cold calls, attend industry trade shows, and handle inquiries online and over the phone. It’s a fantastic opportunity to build your career in sales with a respected global organization.

• Cold Calling:
  Proactively reach out to potential customers, introduce V-Trust’s services, and schedule follow-ups.
• Tradeshow Representation:
  Attend industry trade shows, engage with booth visitors, and collect valuable sales leads.
• Customer Interaction:
  Respond to customer inquiries via phone, email, and online platforms with professionalism and care.
• Lead Tracking:
  Accurately maintain records of customer interactions and sales opportunities in the CRM system.
• Team
  
  Collaboration:
  
  Work closely with the sales and marketing teams to achieve individual and team sales goals.

• Positive attitude and eagerness to learn.
• Strong communication and interpersonal skills.
• Confidence in speaking over the phone and face-to-face.
• Basic computer skills for email and CRM platforms.
• Willingness to travel occasionally for trade shows and events.
• No prior sales experience is required - we will provide comprehensive training!

• Competitive Salary:
  Base pay with performance-based commissions.
• Full Training:
  Comprehensive onboarding and ongoing mentorship.
• Career Growth:
  Clear pathways for advancement in sales and beyond.
• Exciting Exposure:
  Participate in international trade shows and industry events.
• Supportive Team:
  Work in a collaborative, friendly, and international environment.