Sales Assistant​/Office Admin

At Kistler
, we’re revolutionizing industries with our cutting-edge dynamic measurement technology, helping customers optimize products and processes. From automobile development to smart factories, our Swiss-designed sensor solutions are driving the future of electrified drive technology, industrial automation, and emission reduction.

Purpose of the Position

The Sales Assistant & Office Admin will assist and support the Sales Operations team by providing administrative, clerical and customer support. Follows up with customers, completes orders and processes sales leads. This position is a full-time, on-site, non-exempt (hourly) role located in Irvine, California.

Main Tasks

• Prepare project level quotations and follow up as required
• Follow up and direct sales leads to appropriate member of sales team
• Enter leads from trade shows into customer database
• Organize, maintain, update and track sales demonstration equipment assets
• Organize sales meetings, special events, conferences and seminars for the Irvine, CA office
• Arrange meetings and conference rooms for visitors
• Maintain customer database (C4C implementation)
• Oversee the Central Dispatch inbox, including Cart to Quote and Web Requests
• Handle all other incoming emails to KIC Central Dispatch, ensuring timely and accurate responses
• Administer the sales.us inbox by creating and managing support tickets
• Process requests for quotes (RFQs), purchase orders (POs), and technical inquiries
• Fulfill and track demo equipment orders
• Process my Kistler registrations and create accounts
• Support outside sales with managing key customer accounts
• Create quotes and assist with follow-up on customer orders
• Provide support for urgent orders and customer inquiries
• Answer customer phone calls and address issues in a professional and timely manner
• Assist in training new outside sales team members on C4C and SAP systems
• Perform other duties as assigned

Requirements Profile

• Bachelor’s degree or associate Preferred
• Minimum of 3 years of experience in office admin, customer service, or sales related field
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
• Experience with SAP, C4C, or CRM systems strongly preferred
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively in a fast-paced environment
• Strong attention to detail and commitment to providing exceptional customer service
• Experience in data entry, customer service, generation of sales reports and administrative writing
• Must be able to physically handle parts and packages; lift 25 lbs

Why Kistler?

At Kistler, we value your expertise and offer opportunities for professional growth in a global environment. Our competitive benefits package includes:

• Medical, dental, vision, life, and disability coverage
• 401(k) plan with a 4% company match
• Generous personal and vacation time

Join a team that’s shaping the future of measurement technology. We look forward to meeting you!

Kistler Instrument Corporation is an Equal Opportunity Employer.

Pay Scale: $31.50-$36.00 hourly