New Home Counselor; CA

Overview

As a New Home Counselor (NHC), you are the face of Beazer Homes, a trusted guide and brand ambassador who delivers an elevated, seamless home buying experience. From the moment customers walk into one of our model homes until the day they receive their keys, you will be there every step of the way, ensuring they feel supported, informed, and celebrated throughout their journey.

Your primary responsibility is to build meaningful connections that instill confidence and enthusiasm in every customer interaction, ultimately resulting in sales and delighted homeowners. At Beazer, we take pride in building innovative, energy‑efficient homes and rely on our NHCs to deliver a buying experience that reflects the same quality and care. To thrive in this role, you’ll bring optimism, energy, exceptional organizational skills, and a genuine desire to help customers make one of the most important decisions of their lives.

• Actively contribute to the achievement of monthly sales goals by meeting or exceeding individual sales targets.
• Excite, engage and educate prospective and current customers through calls, emails, texts and events to inform them about Beazer’s product offerings.
• Provide the highest level of customer care and service throughout the full sales and closing cycle.
• Demonstrate mastery of Beazer Homes products and services and what differentiates us from competitors.
• Regularly visit competitor communities to understand the local home market; gather and use data to conduct a Competitive Market Analysis and maximize success.
• Maintain model home(s) and community appearance to the highest standards.

• Valid driver’s license in the state of employment.
• Preferred: 3+ years of proven success in a sales or customer service environment.
• If required, a valid Real Estate license for the state of operation.

• Demonstrated ability to meet or exceed monthly goals in a commission-based sales environment.
• Strong commitment to providing an exceptional, customer‑first experience with enthusiasm and positivity.
• Proven teamwork skills with a reliable and collaborative approach to achieving shared objectives.
• High emotional intelligence with the ability to assess situations, adapt communication style, and connect effectively with customers.
• Excellent verbal and written communication skills, with the ability to build rapport and convey information clearly.
• Resilient and motivated, able to overcome objections and maintain focus in a competitive sales setting.
• Ability to understand and communicate technical construction and design concepts in a clear, engaging, and relatable way to customers.

• Proficient in CRM platforms and digital sales tools to manage leads and track customer interactions effectively.
• Understanding of basic mortgage financing concepts is preferred.

• Able to work in the sales office of the model home or temporary sales offices.
• Able to visit and guide buyers through lots, homesites and communities in various phases of completion where temperature and noise levels vary.
• Able to visit neighboring communities for competitor information and remote locations for training.

Beazer Homes is an equal‑opportunity employer. All employment decisions are based on merit and business needs.