Cashier, Restaurant​/Food Service

Responsibilities

• Greet customers, receive food orders, repeat food orders, charge the appropriate price for each menu item ordered, receive the correct amount tendered and provide the correct change for each transaction.
• Enact gift cards requested by customers.
• Be very familiar with and up to date with California Fish Grill Restaurant’s menu and prices.
• Interact with guests in a friendly/fast manner.
• Make corrections to customer orders in a fast and efficient manner.
• Determine counterfeit money and respond to situations involving counterfeit money.
• Verify age requirements prior to serving alcoholic beverages.
• Treat all customers in a manner to ensure their complete satisfaction.
• Report to work in a neat and clean uniform. Well‑groomed hair and personal hygiene are essential.
• Keep work area neat and clean at all times.
• Cleans and maintains equipment used.
• Complete requirements for in‑service training, acceptable attendance, uniform and dress codes including personal hygiene, and other work duties as assigned.

• Supports the Mission, Values and Vision of California Fish Grill and the facility.
• Cooperates with and implements specific procedures and programs for safety, confidentiality, compliance and teamwork.
• Supports and participates in common teamwork: cooperates and works together with all co‑workers; plans and completes job duties with minimal supervisory direction, including appropriate judgment.
• Uses tactful, appropriate communications in sensitive and emotional situations.
• Follows up as appropriate with supervisor, co‑workers or guests regarding reported complaints, problems and concerns.
• Promotes positive public relations with community, family members and guests.

Performs other duties and responsibilities as required or requested.

STRONG WORKING KNOWLEDGE OF:

• Restaurant operations
• Food Safety and Sanitation
• Quality Customer Service
• Safe work habits and procedures
• Company rules and procedures, in compliance with and including state and federal laws

• Ability to properly charge the correct price for food and drink items ordered in an effective, professional manner.
• Ability to operate a POS.
• Ability to operate credit card equipment.
• Ability to interact with customers effectively.
• Ability to handle multiple tasks.
• Maintain composure when dealing with staff and occasionally under conditions of urgency and/or pressure situations.
• Must be of legal age according to State regulations to serve alcohol.
• Ability to follow written and oral instructions and procedures as directed by the Restaurant Manager.
• Ability to be aware of and follow company policies and procedures related to job safety.
• Proficient reading and writing skills.
• Proficient interpersonal relations and communicative skills.
• Ability to stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 lbs or less.
• Manual dexterity.
• Auditory and visual skills.

• Takes Initiative
• Adaptability
• Strong Teamwork
• Ability to work at Fast Pace
• Makes Sound Decisions
• Customer Focus
• Strategic Thinking
• Optimizes Work Processes

• High School Diploma or GED and 1–2 years related work experience or any equivalent combination of education, training and experience that demonstrates the ability to perform the duties of the position.
• Prior experience related to cashier or food service positions.
• Valid Serv Safe® or other approved Food Handler Certification.
• High level of integrity and honesty.

Restaurant environment. When warranted, may be required to work beyond normal working hours as needed to meet customer needs or restaurant requirements.

• Ability to perform multiple tasks.
• Frequent standing, reaching with hands and arms, stooping and kneeling.
• Maintain composure when dealing with staff and occasionally under conditions of urgency and/or pressure situations in a fast‑paced environment.