Host-Sol Mexican Cocina

Overview

Join the XRG Team:
Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We set high standards, delivering not just meals but unforgettable eXperiences. If you are driven to create memorable moments, we invite you to join our XRG Team.

• Competitive pay that recognizes your dedication and skills.
• Flexible hours to balance work and life.
• Career growth opportunities, promoting from within.
• Unique culture that makes XRG truly unmatched.
• Team Member Dining Discounts for you and up to 5 guests.
• Employee Referral Program.
• Exclusive Credit Union benefits for financial well‑being.
• Partner Perks: discounted rates on theme parks, travel, apparel, sports tickets, and more.
• Sick time provided in eligible states.
• Health insurance for full‑time team members.

Base pay: $16.90 - $19.40 per hour. Range varies by experience. DOE.

The host/ess greets guests upon arrival, seats them, bids farewell, and invites them to return upon departure.

• Greet guests immediately upon arrival.
• Inform guests their table is ready and invite them to the table.
• Carry guests’ drinks to their seats/tables from the bar area and transfer their tab to the table if needed.
• Pull out chairs and tables to help guests sit down.
• Answer calls promptly and politely.
• Utilize all tables on a rotation to achieve highest turnaround and maintain smooth flow.
• Keep host stand well organized and stocked.
• Move furniture as directed by management, including tables, chairs, bar stools, banquettes, bar tables, boxes, equipment, etc.
• Tour the restaurant at intervals to identify any empty tables.
• Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude, escalating to management when necessary.
• Complete opening/running/closing side work duties as assigned.
• Assist teammates with opening/running/closing side work duties upon request.
• Assist or complete additional tasks as assigned.

• High School Diploma preferred.
• Proof of eligibility to work in the United States.
• Valid Driver’s License.
• 18+ years of age.
• Possession of or the ability to possess all state‑required work cards.
• Minimum of one (1) year related experience.
• Familiarity with Opentable.
• Proper lifting techniques.
• Guest relations experience.
• Sanitation and safety knowledge.
• Safe alcohol service certification.
• Full‑service restaurant operations expertise.
• Ability to communicate effectively and assertively in English, both verbally and in writing with staff, clients, and the public.

• Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors.
• Noise, crowds, and smoke vary with guest volume.
• Fast paced, high volume, full‑service restaurant.
• Work varied shifts to include days, nights, weekends, and holidays.

• Walk long periods of time.
• Stand long periods of time.
• Use hands to handle, control, or feel objects, tools, or controls.
Repeat the same movements for long periods of time.
• Understand the speech of another person.
• Speak clearly so listeners can understand.
Push and lift up 50 lbs.
• Reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl.

This job description is a summary of duties expected to be performed in the normal course of work. It is not meant to be an all‑inclusive list and may be modified at any time with or without notice.