Electrical Manager; North America Quality Center - NAQC

Electrical Manager (North America Quality Center - NAQC)

Hyundai Motor Group North America Quality Center (NAQC) is the quality arm of Hyundai Motor Group (HMG) based in South Korea and oversees all quality problems raised in North America. NAQC’s Investigation Team’s primary objective is to identify a range of quality issues within the North American market and implement targeted corrective actions to minimize quality problems in the field, ensuring alignment with the increasing demands of sophisticated consumers and contributing to the company’s overall success.

• Lead the North America Quality Center Electrical team to improve overall quality, customer perception, and stabilize new vehicle system and feature deployments.
• Work with North America affiliates to review arising field concerns and make strategic plans for issue containment.
• Setup group’s goals & objectives aligning with the corporate direction and facilitate the accomplishment of all objectives.
• Develop and manage the group’s strategies, plans, human resources and budgets. Mentor direct reports.
• Support HMG on investigations by managing affiliate’s support, manpower, and investigation findings.
• Lead projects related to Electrical quality with pre/post product launch, service repair accuracy and vendor quality.
• Monitor quality trends and coordinate various quality improvement activities to reduce warranty cost and improve overall quality of HMG brand.
• Publish weekly work plan and team’s activity report to keep track and manage Electrical team’s KPIs.
• Prepare and present executive summary to upper management.
• Maintain alignment with Korean coordinators to effectively exchange necessary information with the headquarters.
• Review & monitor external database related to safety & product feedbacks.
• Candidate should have overall knowledge of vehicle systems with an emphasis in Electrical systems.
• Perform administrative tasks such as purchase orders, vacation requests, travel requests, and performance evaluations.
• Report quality issues with accurate testing & duplication conditions for the proper countermeasure development.
• Plan and manage efforts to enhance the capabilities of team engineers.
• Manage performance administrative functions such as purchasing, vacation, travel requests and performance review.
• Knowledge of problem‑solving methodologies required – Six Sigma, Shainin, or etc.
• Report team’s performance, task progress, current challenges and potential solutions to EL/INFO Sr. Manager.

• Have bachelor’s degree in Computer Science / Mechanical Engineering / Electrical Engineering.
• Have 10+ years of experience in QA/QC, Quality Improvement, or Vehicle Quality Investigation & Root Cause Analysis (compensation based on relevant experience).
• Previous team management experience is preferred.
• Be familiar with Vector CANalyzer / CANoe / CANape, Oscilloscope, Spectrum analyzer.
• Be proficient in MS Office applications (Word, Excel, PowerPoint, Outlook).
• Maintain a keen awareness of accuracy and attention to detail.
• Travel up to 25% of time (domestic & international).
• Be willing to support initiatives that may fall outside the day‑to‑day activities listed above.
• Valid Driver's License and satisfactory driving record.

• Zero‑Dollar Employee Premiums on Medical, Dental, and Vision for You and Your Family
• 100% Employer‑paid Disability and Life Insurance
• Generous Paid Time Off, Including Vacation, Sick, and Abundant Holidays
• Competitive Salaries
  • Range of Position: $120,000 ~ $160,000/Year
• A Global Environment that Fosters Diversity
• Retirement Savings and Planning Benefits
• Access to Health Savings Accounts and Flexible Spending Accounts
• Flexible Work Hours

• Candidates applying for positions with Hyundai KIA must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
• HATCI is an Equal Opportunity Employer including Disabled and Veteran. VEVRAA Federal contractor.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Engineering and Information Technology

Industries: Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at Hyundai America Technical Center, Inc. (HATCI) by 2x