Head Cook

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Reporting to the Kitchen Department Manager and Technical Specialist for the daily operation issue and reporting to the technical specialist for the production matters ( product varieties, flavor, production procedure, raw material selection) the Head Cook is responsible for managing, disciplining, providing guidance and training to Kitchen Production staff. She/he is also responsible for the production of the assigned products (BBQ, Hot Food, Dim Sum, Sushi and Other Finished or Semi-finished Products) based on orders received, controls quality, inventory and wastage as well as supervises the team in ensuring the daily kitchen food production and working conditions are compiled to company food safety standard and corporate policies.

T&T Supermarkets is marking over 30 years as Canada’s favorite Asian grocery store and recently announced multiple new store locations in the United States. Our growth into the US offers great opportunities within our first US flagship store, opened in 2024 in Bellevue, Washington in the Marketplace at Factoria, spanning 76,000 sq.ft. and standing as the largest Asian specialty supermarket in Washington state.

We have established our regional office in the greater Los Angeles area to grow T&T Supermarket’s vendor base with American food suppliers.

You Will

• Manage the Kitchen production processes and its overall working environment
• Responsible for managing the team’s performance, execute disciplinary actions, and provide specialty training to the team in his/her assigned area
• Monitor production efficiency and evaluate the productivity level during work in progress
• Based on orders received, prepare, handle, clean, cut, marinate, cook and produce the right quantity of foods for the assigned section, which includes but are not limited to BBQ, Hot Food, Dim Sum, Sushi and Other Finished or Semi-finished Products
• Ensure recipes, ingredient specifications, quantity, quality, cooking time as stated in the SOPs are being executed
• Ensure proper receiving is done (including quantity and quality); perform quality and inventory checks and wastage control
• Manage product quality, food safety, freshness and ensure FIFO is strictly practiced within the department
• Ensure that food is properly stored and handled at all times by ensuring all temperature records are properly completed
• Responsible for the cleanliness, hygiene, equipment and tools maintenance and workplace safety; ensure garbage, recycled materials and other disposable items are handled timely and properly
• Develop and launch products for special events to create customer’s excitement

• Good communication skills in English, proficiency in Chinese (Cantonese and/or Mandarin) is advantageous
• Possess 5 years and/or above relevant experience, with at least 3 years of supervisory experience preferred
• Possess knowledge、skills and prior experience in making Kitchen products (BBQ, Hot Foods, Dim Sum, Sushi and/or others Semi-finished Products)
• Have knowledge and experience in supervising Kitchen production workflow and controlling cost and wastage
• Well versed with workplace health and safety protocols
• Have a good understanding of tools & equipment relevant to the job and know how to interpret labels of merchandises
• Possess basic computer skills in MS Office
• Willing to work flexible shifts, including weekdays, weekends, evenings, and statutory holidays.
• Great organization, problem-solving, interpersonal and customer service skills.
• Ability to work both independently and collaboratively within a team

• Competitive Wages
• Paid Holiday Leave
• Premium Pay For Holiday Work Hours
• Generous Paid Time Off (Annual Vacation, Sick, Marriage, Bereavement)
• Medical, Dental & Vision Care
• Life & AD&D Insurance
• Employee Assistance Program
• 401(k) Retirement Plan
• Paid Training
• 10% Off In-store Staff Purchase Discount
• Subsidized staff meal
• Birthday Cake
• Long Service Award
• Staff Recreation Activity
• Conditions Apply

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Management and Manufacturing
• Industries Retail Groceries

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