Vice President, Communications

Overview

Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Vice President of Communications‑North America to build, advance, and champion the vision of being the most trusted corporate services partner in a world of evolving risk. Reporting to the Global Chief Communications & Investor Relations Officer, this leader will be a strategic communications partner to the executive team and will be responsible for setting and executing the communications strategy in alignment with the organization’s global corporate objectives.

The leader will develop a comprehensive strategy that reaches internal and external audiences to promote the brand and enhance Allied Universal’s reputation across North America. The right candidate will provide expertise and innovative approaches combined with creative storytelling to define, drive, and evaluate the effectiveness of internal and external communications, including corporate communications, public relations, crisis management, media relations, and social media.

Generating annual revenues of approximately $23 billion, Allied Universal® is the 3rd largest employer in North America and 7th largest employer in the world, with approximately 800,000 employees in more than 100 countries and territories. As a leader in the security industry, we value our mission‑driven culture. By embracing our core values‑agility, reliability, caring, teamwork, integrity, safety, and innovation‑you’ll excel as a leader while strengthening our culture and growth, reflected in the communities and customers we serve.

• Plan, develop, and lead a best‑in‑class communications function across the Americas, aligning messaging to corporate strategy and measurable outcomes
• Translate strategic and tactical business plans into clear, consumable narratives for diverse audiences
• Select, develop, and retain top communications talent; set performance standards and coach for continuous improvement

• Own media relations and serve as spokesperson; field and respond to reporter requests with speed and precision
• Develop a robust public relations strategy that grows thought leadership and elevates brand reputation across the corporate services/security ecosystem
• Provide strategic oversight for social media and video storytelling that humanizes the Allied Universal brand, builds trust with clients and partners, and showcases the people and expertise behind our work
• Craft executive‑level communications, presentations, and narratives that reflect enterprise priorities and leadership tone

• Lead daily issues/crisis communications with scenario planning, talking points, and rapid cross‑functional coordination
• Partner with stakeholders on regional organizational change management plans, devising strategies to counter resistance and align stakeholders

• Build a top‑quality internal communications program that ensures employees are informed, engaged, and connected to leadership and each other
• Partner cross‑functionally and across business units/regions to keep key messages consistent and culture‑building
• Introduce modern content delivery methods (digital, video, social, live forums) to foster two‑way dialogue and feedback loops

• Develop ideas and opportunities for press releases, feature articles, solution launches, case studies, personnel announcements, social media posts, and executive interviews
• Establish editorial standards storytelling and message architecture across channels
• Define success metrics; build dashboards to measure effectiveness, impact, and engagement, and run regular reviews and optimizations

• Bachelor's degree in Marketing, Communications, Marketing, Journalism or related field
• 10+ years in B2B communications/marketing with…