President, MarWest Commercial Association Management

Job Overview

The

First Service Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. The base pay range is subject to change and may be modified in the future.

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty.

The President of Mar West Commercial will lead the expansion efforts of sourcing new association/property management contracts in multiple states, have direct responsibility of managing expectations agreed upon within the annual Performance Agreement, with the intent of growing EBITDA year-over-year, managing Association/Property Manager team leaders including interaction with Board of Directors and Unit Owners they serve. The ideal candidate will work cross-functionally with First Service departments such as IT, HR, Legal and Corporate Accounting to ensure the business is appropriately managed/supported in these matrix organizations.

Further, the President will work with the Client Accounting Controller to insure all property level financial reporting is accurate and timely. As a member of First Service West Region Leadership Team, this person is a believer in and an active supporter of First Service philosophies and culture in respect to staff, clients, and community that advances the First Service brand in terms of image, reputation, differentiation, and professionalism.

The President of Mar West Commercial will report to the President, First Service Residential California.

First Service Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. The base pay range is subject to change and may be modified in the future.

• Engaged executive presence with team in scope of role
• Build strong relationships of trust with internal (i.e., peers and support teams) team.
• Maintains a positive, cohesive work environment to attract and retain top level leaders throughout the organization.
• Build a highly functioning team of leaders through performance management, succession planning, coaching, mentoring, and leading by example.
• Ability to clearly communicate, motivate and inspire others to reach company vision.
• Promote the use and utilization of company resources to maintain or exceed associate satisfaction.
• Partner with the Human Resources department and assist with recruiting, hiring, payroll approval, coaching and developing, and performance management processes for associates. Maintain working knowledge of company Human Resource policies, programs and initiatives.
• Partner with the Human Resources department on all associate relations issues to ensure operational integrity and client service levels are maintained.
• Lead and contribute to an inclusive work environment where all feel valued.

• Positively contribute to sales and EBITDA goals
• Provide overall executive leadership and strategic direction for the Commercial Management Division. This includes frequent interaction with association managers, business leaders, existing clients, prospective new clients, First Service affiliates and First Service Residential senior leaders.
• Responsible for annual business plan - driving financial performance to achieve targeted performance margins as identified in business plan.
• Provides year-end input to corporate budget and in particular, to those line items within area of responsibility.
• Maintain client retention goals as outlined in business plan.
• Develop and implement strategies that promote the organization’s mission, core values and global service standards.
• Identify client opportunities with new and existing clients. In partnership with Business Development and Marketing, support and participate in client presentations that lead to…