Office Manager

Summary

This position reports to the Director of Legal Support Services and the Office Managing Partner, with day‑to‑day direction from the Office Managing Partner and the Chief Executive Officers/Directors of the Firm’s administrative departments. The role oversees the overall operation of the office, collaborates with attorneys and staff to ensure exceptional client service, and directly supervises reception, facilities, and Legal Administrative Assistant employees.

It also manages communications and supervision of outside vendors, building management, and maintenance personnel, representing the Firm with external clients and professional organizations.

• College degree in business, human resources, or a related area; or equivalent work experience.
• 3–5 years of management experience in a law firm or professional services environment.
• 2–4 years of human resources experience with knowledge of state and federal employment laws.
• Strong computer skills, including Microsoft Word, Excel, and PowerPoint.

• Law firm experience preferred.

• Human Resources and Employee Relations (40%)
  • Coordinate local staff hiring, new hire orientation, I‑9 process for attorneys and staff.
  • Manage local departure process, property collection, and review/update local resources.
  • Oversee staff performance management, including evaluations, goal‑setting, compensation, coaching, and terminations.
  • Implement and ensure success of staff and LAA Team backup programs.
  • Collaborate with attorneys and staff to ensure efficient work product and client support.
  • Manage staff scheduling and time off requests in HRIS.
  • Coordinate employee relation programs and office events, and recognize staff achievements.
  • Manage HR budgets, including entertainment and holidays.
• Facilities and Equipment (30%)
  • Coordinate facility maintenance and ergonomics, building/security issues.
  • Maintain office supplies, furniture, printers, copiers, and postage meters.
  • Manage conference room scheduling, catering, office moves, furniture cleaning, and remodels.
  • Oversee local research systems and services (library).
  • Manage emergency notifications, Epiq staff, parking contracts, and emergency response.
  • Assist with Business Continuity Plan and participate in the Emergency Response Team.
  • Prepare and manage the facilities budget.
• Finance, Purchasing and Inventory (20%)
  • Identify, approve, and manage vendor communications.
  • Handle ordering, inventory, and reconciliation with vendors.
  • Maintain check‑writing obligations for the office.
  • Enter, reconcile, and approve all local administrative expenses in Chrome River.
  • Coordinate local bank activities, deposits, wires, and trust account reviews.
• Communication/Local Contact (5%)
  • Communicate with CEOs and Directors regarding firm and local issues.
  • Act as liaison with community and industry organizations.
  • Serve as local marketing contact for client events and seminars; coordinate space, contract, setup/teardown, and host events.
• General and Administrative (5%)
  • Perform other duties as assigned.