Director of Matrix Operations & Organizational Efficiency

Director of Matrix Operations & Organizational Efficiency About the Role

We are looking for a Director of Matrix Operations & Organizational Efficiency to design, operate, and continuously refine a matrix-based organization in a fast-scaling technology company. This role owns the structure of how the organization works—not the content of the work itself. You will ensure that roles are well-defined, staffing is intentional, capacity matches demand, and organizational complexity does not quietly accumulate over time.

You will work closely with project leaders, functional leaders, recruiting, and executive leadership to maintain a lean, clear, and adaptable organizational system that scales with the business. This is a high-leverage role for someone who thinks in systems, values clarity over comfort, and enjoys operating in ambiguous, founder‑driven environments.

• Own and Operate a Matrix Organization
• Design, maintain, and evolve a matrix structure across projects and functions
• Work with project leaders to assess staffing adequacy, risk, and capacity needs
• Translate project demand into functional allocation and hiring priorities
• Ensure every project–function intersection has clear ownership and an explicit staffing plan
• Drive Organizational Clarity and Discipline
• Define and maintain clear, non-overlapping role responsibilities across the organization
• Continuously review roles for relevance, redundancy, and necessity
• Actively remove, merge, or simplify roles that no longer justify their existence
• Set a high bar for introducing new roles, requiring clear justification and scoped ownership
• Coordinate OKR and Performance Processes (Process Ownership Only)
• Own the operational execution of the OKR cadence (timelines, inputs, tracking, summaries)
• Ensure alignment between project goals, functional goals, and individual OKRs
• Prepare structured, review-ready materials for leadership using tooling and automation
• Focus on consistency, clarity, and signal—not performance evaluation or technical depth
• Partner with Executive Leadership
• Maintain accurate, forward-looking organizational views by function and by project
• Surface organizational gaps, capacity constraints, and scaling risks early
• Provide leadership with clear, data‑backed insights into how the organization is deployed

• Designing and running organizational systems
  , not just managing people
• Thinking in structures, incentives, and interfaces rather than titles and headcount
• Operating comfortably across ambiguity, incomplete data, and fast change
• Asking hard questions about why roles exist—and acting on the answers
• Creating clarity where others tolerate complexity

• Experience operating in matrixed or multi‑dimensional organizations
• Strong background in operations, organizational design, strategy, or program management
• Proven ability to work cross‑functionally with senior leaders
• High operational rigor and attention to detail
• Strong written and verbal communication skills
• Comfort using tools, dashboards, and automation to scale processes
• Founder‑mode mindset: ownership‑oriented, pragmatic, and decisive

• Not an HR role
• Not a recruiter
• Not a technical people manager
• Not a traditional project manager shipping deliverables

Our salary range is between $70,000 – $300,000 annual, but we take into consideration an individual's background and experience in determining final salary; base pay offered may vary considerably depending on geographic location, job‑related knowledge, skills, and experience. While we enjoy being together on‑site, we are open to exploring a hybrid or remote option.

We are solving one of the world’s most complex challenges: deploying robots in unstructured, previously unknown environments. Our Field Foundational Models™ set a new standard in perception, planning, localization, and manipulation, ensuring our approach is explainable and safe for deployment. You will have the opportunity to work with a world‑class team that thrives on creativity, resilience, and bold thinking. With a decade‑long track record of deploying solutions in the field, winning DARPA…