Digital & IT Senior Analyst; SSO Division Irvine, CA

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

As a member of our team, you are instrumental in fulfilling our mission: ‘Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.’ Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker’s goal of addressing the world’s most pressing engineering challenges.

At Parker, our team members belong, matter and make a difference.

The Services and Support Operations (SSO) is a global leader of integrated MRO services and support. We are renowned for our exceptional customer service and expertise at every stage of the aircraft lifecycle, providing innovative OEM-quality service solutions across a comprehensive portfolio. We are proud to serve airlines/business jet operators, the military, airframe/engine manufacturers, as well as independent service centers. With our extensive network of service teams worldwide, MRO facilities, proprietary predictive modeling, and advanced systems, we offer 24/7 operational and technical support wherever it’s needed.

We are seeking a skilled Digital & IT Senior Analyst to join our team. The ideal candidate will have a strong background in ERP systems and business process management, with the ability to analyze, design, and improve business processes within the organization. This role will involve working closely with stakeholders to understand their needs, translating them into system solutions, and ensuring that business processes are optimized for efficiency and effectiveness.

Has Direct Reports: X;
Does Not Have Direct Reports: X

• Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines.
• Provides guidance to project resources within and across multiple teams as needed.
• Analyzes and documents existing business processes and workflows within SAP and legacy ERP modules.
• Identifies areas for improvement and recommends solutions to enhance efficiency and effectiveness.
• Collaborates with cross‑functional teams to gather and document business requirements that align with business objectives.
• Participates in system testing, user acceptance testing (UAT), and post‑implementation support.
• Ensures that SAP modules are aligned with business processes and best practices.
• Acts as a liaison between business units and technical teams to ensure that SAP and legacy ERP solutions are fine‑tuned and meet business needs.
• Acts as point of contact assisting with most communications and project expectations with 3rd‑party IT and service vendors.
• Facilitates workshops and meetings with stakeholders to gather requirements and provide updates on project status.
• Communicates effectively with technical and non‑technical stakeholders.
• Provides ongoing support and guidance to users to ensure effective use of SAP and legacy ERP systems.
• Develops training materials and conducts training sessions for end‑users on newly deployed system features.
• Troubleshoots and resolves issues related to SAP processes and functionalities.
• Has ability to travel and is available to provide after‑hours technical support as needed.
• Monitors and evaluates the effectiveness of SAP & legacy ERP solutions and business processes.
• Stays current with techno‑functional ERP updates, enhancements, and industry trends to recommend improvements.
• Leads initiatives to implement best practices and improve overall business performance.
• M…