Desktop Support Technician

One of Insight Global's customers is looking to onboard a Desktop Support Technician to their team in Irvine, CA. They will have a strong focus on imaging and deployment is ideal for someone who thrives in a fast-paced environment, values collaboration, and is passionate about delivering excellent customer service. They will perform system imaging and deployment using SCCM and other desktop support tools, provide technical support for Windows OS, VPN, and Active Directory (AD) environments, and manage and resolve support requests via Service Now.

This is a 6-month contract with possible extensions and will be required to come on-site 5 days a week in Irvine, CA.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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Required Skills & Experience

3+ years of experience as a Desktop Support Technician or similar role
Strong experience with imaging and deployment processes.
Proficiency in Windows OS, VPN configuration, and Active Directory.
Familiarity with Service Now or similar ticketing systems.
Excellent communication and customer service skills.
Proven ability to work effectively in a team-oriented, "work hard, play hard" culture.

Nice to Have Skills & Experience

Asset management experience
SCCM experience

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.