IT Help Desk Intern

Join a team where your impact reaches beyond the stars! At Terran Orbital, you're not just part of the system - you're a vital force propelling our mission forward. As trailblazers in satellite manufacturing and aerospace innovation, we shatter boundaries daily to deliver groundbreaking solutions that power our nation's defense and commercial missions. We are a unique, fast growing, and trusted team dedicated to swiftly and efficiently designing, building, launching, and operating state of the art satellites for advanced mission constellations.

If you're driven by purpose, inspired by challenges, and ready to leave your mark on the universe, you'll find a home and endless opportunities for growth here. Together, let's redefine what is possible in orbit and beyond!

Terran Orbital is seeking an IT Help Desk Intern to join our dynamic team. Reporting to the Director, IT Project & Compliance, the IT Help Desk Intern will providing frontline technical assistance to our engineers and business professionals. You'll work in a collaborative, fast-paced environment, gaining hands-on experience with enterprise systems and contributing to the seamless operation of our mission-critical technology infrastructure.

Key Duties and Responsibilities

* Provide first-level technical support for hardware, software, and network issues via phone, email, and Zendesk ticketing system.

* Assist with troubleshooting and resolving issues related to Windows and Mac operating systems, Office 365, and other enterprise applications.

* Support user account management, including onboarding/offboarding, password resets, and permissions.

* Document solutions, update knowledge base articles, and contribute to IT process improvements.

* Help track and manage IT assets, ensuring accurate inventory and deployment.

* Participate in team meetings, training sessions, and collaborative problem-solving activities.

* Apply cybersecurity best practices in daily support activities.

Required Qualifications and Skills

* Pursuing a Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.

* Able to work full time, onsite in Irvine, CA for 8 - 12 weeks starting in June 2026 (no relocation stipend, must be local).

* Experience with Windows and/or Mac operating systems.

* Familiarity with basic networking concepts and troubleshooting.

* Exposure to scripting languages (such as Power Shell, Python, or Bash) is a plus.

* Experience working on at least one team-based project.

* U.S. Citizenship required; ability to obtain a government security clearance.

Preferred Qualifications and Skills

* Experience with enterprise productivity tools (e.g., Office 365, Teams, SharePoint).

* Familiarity with ticketing systems (e.g., Service Now, Jira) and remote support tools.

* Awareness of cybersecurity fundamentals and safe computing practices.

* Strong communication, teamwork, and customer service skills.

* Initiative and motivation to learn new technologies and tackle technical challenges.

* Relevant certifications (e.g., CompTIA IT Fundamentals, A+, Security+, Microsoft Certified: Fundamentals) are a plus.

Salary Range

* Freshman/Sophomore - $20 per hour

* Junior - $22.50 per hour

* Senior/Graduate - $25 per hour

Your actual level and base salary will be determined case-by-case and may vary based on the job-related qualification, knowledge, skills, education, and experience. In addition to base salary, we offer 100% covered medical, dental, and vision coverage, a 401(k) match, Flexible Time Off (FTO), covered life insurance, maternity and paternity leave, tuition reimbursement, employee referrals, and lots of swag!

Salary Range

$20-$25 USD

Full-time positions only:

Benefits

* 100% Company-paid comprehensive medical, dental, and vision coverage for you and your dependents

* 401(k) Match

* Flexible Time Off (FTO)

* Education Reimbursement

* Competitive Paid Parental Leave

About Terran Orbital

Terran Orbital is a leading manufacturer of satellite products primarily serving the aerospace and defense industries. Terran Orbital provides end-to-end satellite solutions by combining satellite design, production, launch planning, mission operations, and…