Temporary Access Support Specialist

Overview

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work and be.

Under the direction of the Manager of Enterprise Applications, the Temporary Application Access Support Specialist is responsible for onboarding and offboarding users across Avanath’s application platforms, including Yardi, Ramp, and other internal systems. This role focuses on user access management, ensuring employees and vendors are granted appropriate system access in a timely, accurate, and secure manner, and that access is promptly removed when no longer required.

All work is performed in accordance with Avanath Capital policies.

• Prior experience in application support, user access administration, IT support, or a related role preferred.
• Strong attention to detail and ability to follow documented processes precisely.
• Clear written and verbal communication skills.
• Ability to manage multiple requests simultaneously in a fast-paced environment.
• Basic familiarity with enterprise applications (e.g., ERP, finance, or operational systems) is a plus.

• Process user onboarding and offboarding requests across multiple platforms, including user creation, role assignment, access modifications, and deactivation.
• Execute password resets and access updates in accordance with documented processes and approval requirements.
• Ensure all access requests are accurately documented and completed within defined service-level expectations.
• Maintain clear, complete documentation of actions taken for audit, compliance, and operational tracking purposes.
• Communicate effectively with internal corporate and field users regarding request status, access issues, and resolution timelines.
• Identify discrepancies, missing information, or potential access risks and elevate as appropriate.
• Follow established security and access control standards to protect system integrity and sensitive data.
• Coordinate with application owners or the Enterprise Applications team when requests fall outside standard access procedures.
• Support process improvements by identifying recurring issues, inefficiencies, or documentation gaps related to user access management.
• Perform other related duties as assigned to support the Enterprise Applications.

• The incumbent is classified as essential staff and is expected to report to work and adhere to all safety and business protocols.
• Frequent sitting and walking.
• Repetitive use of computer, keyboard, mouse, and phone.
• Reading, comprehending, writing, performing calculations, communicating verbally.
• May work in an elevated site, may walk on uneven ground.
• Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling.

• Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
• Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!
• Growth is based on achievement and an emphasis on promoting from within our ranks versus just external candidates.
• Development – a commitment to creating opportunities to learn and expand your knowledge in the industry from online training platforms to training classes to one‑on‑one coaching.

Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion (“DEI”) are at the very core of Avanath’s operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive…