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IT Specialist IT Support

Global Unified Support Leader – AI-Driven Excellence

Job in Irvine, Orange County, California, 92713, USA
Listing for: Ingram Micro, Inc.
Full Time position
Listed on 2026-03-03
Job specializations:
  • IT/Tech
    IT Specialist, IT Support
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A leading global technology distributor is looking for an Executive Director, Unified Support to lead customer support operations for the Xvantage Platform. The role involves integrating AI and automation to enhance the support experience while managing vendor relationships and ensuring customer satisfaction. The ideal candidate has extensive experience in global support, strong leadership skills, and a background in multi-vendor ecosystems.

This position is key for driving operational excellence and innovation across technology platforms.
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