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CRM System

Escalated Case & Customer Resolution Specialist

Job in Irvine, Orange County, California, 92713, USA
Listing for: KIA Motors Group
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    CRM System
  • Customer Service/HelpDesk
    CRM System
Salary/Wage Range or Industry Benchmark: 54833 - 68511 USD Yearly USD 54833.00 68511.00 YEAR
Job Description & How to Apply Below
A major automotive manufacturer is seeking an Escalated Case Administrator responsible for managing customer service support related to escalated cases. The candidate will handle documentation, provide support to customers and attorneys, and update CRM systems. A Bachelor's degree or equivalent experience is essential, along with strong analytical and organizational skills. The role offers competitive benefits and is based in Irvine, California, with a salary range of $54,833.34 to $68,511.
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