Device Provisioning​/EUC

Must Have Technical/Functional Skills

• Experience on Core end user technologies such as Windows desktop, laptop, Mac Book, Tablet, iPad, printer setup, Zebra scanners
• Proficient in Laptops, Desktop, Mac Book, iPad and tablet imaging
• Windows 11, macOS, Android and iOS

• Imaging of Laptop, Tablets, iPad, Mac Book as per the approved Image and ship to the end users
• Ship Return box along with return label to end users for device recovery
• Ship Accessories (Chargers, Scanners, mouse, docking station, cases)
• Manage return devices – Receive incoming shipment from Fed Ex
• Remove devices from box, sort out clean devices
• Test and separate out broken devices
• Discard empty box, trash, broken cases
• Clean devices and reimage to redeploy
• Manage Inventory updates – Scan incoming device serial numbers and update inventory
• Support EOL device replacements
• Printer/Scanner configurations
• Coordinate with Vendor for hardware returns / disposal
• Coordinate with vendor for SIM activation/deactivation
• Coordinate for daily device shipments to meet SLA with the customers
• For any urgent /ad hoc shipment request after 3 PM – Drop package at Fed Ex office before 6PM

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage:
  Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support:
  Maternal & Parental Leaves.
• Insurance Options:
  Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth:
  Commuter Benefits & Certification & Training Reimbursement.
• Time Off:
  Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance:
  Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

$45,000-$55,000 a year

BACHELOR OF COMPUTER SCIENCE