Principal Product Manager for Enterprise AI Enablement

Overview

“I can be myself at work.” You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace. We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences.

We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day:
Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

“I can influence my income.” You want to feel recognized r performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

“I can lead a full life.” You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.

• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
• Access on-demand professional development resources that allow you to hone existing skills and learn new ones

“I can succeed as a Principal Product Manager for Enterprise AI Enablement at Capital Group.” We’re seeking a Principal Product Manager for Enterprise AI Enablement to turn Copilot Powered AI ambition into meaningful, scalable business outcomes. In this role, you’ll partner with global business groups to identify high‑value use cases, rapidly iterate and evolve solutions, connect enterprise data safely, and drive broad adoption of Copilot‑powered AI capabilities across the organization.

You will blend customer‑centric discovery, hands‑on solutioning, and structured change management to elevate the associate experience and deliver measurable business impact. You’ll lead a team of product managers and solution engineers to design, build, and deploy Copilot‑powered solutions at enterprise scale. This role brings together strategic product leadership and AI transformation expertise, defining vision, shaping end‑to‑end experiences, and driving adoption across a global enterprise to unlock the full value of generative AI.

Enterprise AI Enablement & Transformation

• Lead enterprise transformation initiatives centered on Copilot adoption and AI workflow optimization.
• Partner with business units to design Copilot powered workflows that streamline processes and unlock productivity.
• Drive adoption of custom Copilot agents by leading iterative development of tailored solutions, including plugins, connectors, and integrations that deliver scalable business value.
• Champion low‑code/no‑code Copilot solutions using solutions to enable business creators to build responsibly.

Vision & Strategy

• Define the Enterprise AI Enablement vision and roadmap aligned to Digital Workplace strategy.
• Maintain a portfolio of prioritized AI use cases, balancing impact, feasibility, and governance readiness.
• Translate emerging AI trends (LLMs, agentic patterns, retrieval) into actionable strategies for employee experience.

Customer Discovery & Solution Design

• Conduct deep discovery with global business groups; document customer needs and validate through pilots and usability studies.
• Define end‑to‑end experiences for Copilot and agent workflows, including prompts, connectors, and safe data integration.
• Use market research and competitive benchmarks to inform roadmap decisions.

Product Management Core

• Own and drive roadmaps for Copilot enablement capabilities and adoption programs.
• Develop user stories, acceptance criteria, and success metrics for AI agent scenarios; ensure alignment with business goals.
• Make…