Sales Initiatives Project Manager - Hybrid

Overview

Who We Are:

Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!

How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay! With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive!

We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more. If you want to learn more about us visit us asonic.aero and for a full listing of open job opportunities go to (Use the "Apply for this Job" box below)./

• Customer Relationship Management (CRM)/CPQ Technical Project Management:
  • Partner with the Service Now core team (IT/Development Teams/Global Sales/SMEs) to facilitate identification of gaps and challenges, translate business needs to new business requirements with internal cross functional teams, and help integrate future state sales process needs into the technical development and implementation project plans.
  • Partner with Sales Technology Leader, with direction from direct supervisor, to facilitate a cross-functional task force and ensure key stakeholders and subject matter experts are included in development prioritization and decision making.
  • Define and write new business use cases (with direct impact to sales) and identify projects and process flows required for Service Now technical assessment and work scope planning.
  • Lead product and data teams to facilitate sales and process efficiencies through the platform with integrations that support all downstream organizations and data dependencies.
  • Based on new business use cases, partner with others in the creation and translation of requirements to white papers or new Service Now user stories. Additionally participate in core team testing and draft test scripts (if warranted).
  • Prioritize use cases and user stories to meet stakeholder and user requirements, within development timelines and resource capacity.
  • Track new Service Now deployment progress/schedules and collaborate with core team to compile metrics to show ROI of technological investments.
  • Serve as daily focal for Service Now project coordination efforts.
• Sales Efficiency Optimization (Tools, Data Analysis & Commercial Modeling)
  • Facilitate stakeholder dialogues and document as-is and future business sales processes to turn business requirements into documents for procedures, applications, tools, and reporting. Create presentations and reports for process improvement projects and ROI preparation to Executive Management for review, approval, and prioritization.
  • Guide development teams with best practice recommendations and prepared options to solve user concerns, training issues and bug resolution.
  • Enhance and propose new KPIs for Global Sales Organization to monitor and drive efficiency gains. Develop scorecards, graphs, and reports as required.
  • Maintain and optimize cross-platform, data-driven dashboards in Salesforce, Service Now, and Microsoft environments to enable consistent tracking, analysis, and communication of KPIs on a weekly and monthly cadence.
  • Utilize the test environment to understand, configure or test prototype designs and stage demonstrations of business requirements and process efficiencies.
  • Create Service Now platform reports to track and measure transformation of the business, usability and user adoption rates.
• Strategic Initiatives & Special Projects
  • Take ownership of special projects ensuring proper processes are followed and required documents are created. This could include QOPs or work instructions and owning process amendments, documenting as appropriate, and handoff to the sales enablement team for training.
  • Support sales leadership on large, complex projects and/or own and lead smaller projects to transform current business processes as well as execute to meet company strategic…