Director, Innovation; Digital Early Incubation, Product Design, UX​/UI

How you will make an impact

This is an exciting opportunity to join a team identifying unmet patient needs and boldly designing a new category of digital products for Edwards Lifesciences. Edwards’ Advanced Innovation & Technology team is deeply dedicated to solving the complex challenges in the broader structural heart field in order to transform treatment and significantly improve patients’ lives around the world.

Edwards Lifesciences Advanced Innovation & Technology (AI&T) division has a unique opportunity for a Director, Innovation (Digital Early Incubation, Product Design UX/UI) to join our growing team, to be part of the team driving a new digital innovation portfolio for the future of Edwards Lifesciences. Be part of the team to build and implement the strategy for needs driven innovation within the AI&T incubator driving a multidisciplinary project team to identify opportunities.

This highly collaborative role will partner with multiple teams that compete on numerous projects based on value proposition and feasibility of new products.

We’re seeking a Director, Innovation (Digital Early Incubation, Product Design UX/UI) who blends strong UX research capabilities with hands‑on UX/UI design. This strategic role will own end‑to‑end discovery and delivery – from framing the clinical problem, conducting research, and synthesizing insights to designing UX/UI and validating solutions to drive a new and evolving digital innovation portfolio for the future of the organization.

• Deeply understand clinical management paradigms, anatomy, and pathophysiology to define clinical unmet needs for various patient segments along the care pathway

• Actively contribute to generation of new digital product concepts, prioritization/screening of concepts, and de‑risking through data‑driven methods

• Robustly characterize minimum viable product, define strategies for demonstrating clinical proof‑of‑concept for software prototypes, and understand market adoption criteria

• Develop, plan and prioritize impactful projects and activities based on value proposition, clinical needs‑driven innovation, and feasibility of new digital products, with accountability for successful completion of all project deliverables

• Partner with internal technology and business leaders to identify, develop and execute new whitespace product opportunities

• Oversee the end‑to‑end user experience for digital products in the AI&T incubator, building a strong design culture within the organization

• Lead generative UX research studies to complement voice‑of‑customer (VOC) market research in collaboration with the product manager

• Lead UX design for developing and implementing intuitive high‑fidelity user interface (UI) prototypes and iterations, to be ultimately used in the clinic/hospital setting

• Collaborate with product manager (PM), technical program manager (TPM), and software engineers (SWE) on requirements, roadmaps, and execution of project deliverables

• Understand and define clinical workflow and user (clinician and/or patient) interaction with the digital product, rapidly creating wireframes to outline the experience

• Optimize user workflows for scalability and adaptability

• Lead and execute rapid user/usability testing, synthesizing feedback into actionable design improvements for digital prototypes

• Bachelor’s Degree or Equivalent in Engineering, Science or Business Administration with 12 years of relevant experience
  -OR
  - Master’s Degree or equivalent with 10 years of relevant experience
  -OR
  - Ph.D. or equivalent with 8 years of relevant experience (Degree in Industrial Design or Computer Science strongly preferred)

• Strong track record of UX/UI design for new early‑stage software/digital product development initiatives in the medtech domain, working in a cross‑functional team environment

• Experience in design strategy and design thinking

• Experience designing for digital products/services spanning multiple hardware platforms (e.g. desktop, tablet, phone)

• Strong interaction and visual design skills, experience using common prototyping tools (e.g. Figma, Adobe XD, Sketch, etc.)

• Experience in structuring, conducting,…