Junior Technical Project Manager

Description

What if I told you, it is possible to find a Company that lived to educate, inspire and empower others while creating a family atmosphere that truly appreciates and respects their team? Would you apply?

What if I threw in strong Company values, outstanding benefits, and the opportunity for you to make a tangible impact and feel appreciated?

See below for a feel of what the Company culture is (REALLY) like. Hint: it's amazing.

At Westcliff, we are constantly striving to be the best while valuing each of our team members as human beings and succeeding together!

Westcliff is a leader in innovative global education. We are respected for our transformative, technologically advanced programs and initiatives with a focus on excellence, social responsibility, and diversity. Our tagline – “Educate. Inspire, Empower.” – is a summary of our Mission Statement. As it suggests, the main focus of our University is to strive to enhance the opportunities of our students and employees to enjoy success through empowerment, as a result of their education and hard work.

By joining the Westcliff team, you’ll be playing a significant role in our growth, having an opportunity to put your personal touch on Westcliff’s progress as we grow and succeed together!

The Technical Business Analyst reports directly to a Technical Project Manager and provides day-to-day support for the planning, coordination, and execution of IT and technology‑driven projects. This role focuses on assisting with project tracking, documentation, communication, and coordination across technical teams, vendors, and business stakeholders, while gaining hands‑on experience in enterprise systems and project delivery.

The position is suited for a professional with a strong business analysis foundation who is building deeper experience in technical project management within a higher education environment.

• Support the Technical Project Manager in executing IT and technology projects across academic and administrative departments
• Assist with project planning, scheduling, and milestone tracking
• Gather, document, and validate business and technical requirements from stakeholders
• Facilitate requirements discussions and working sessions with academic and administrative teams
• Translate business needs into clear, structured functional and technical requirements
• Collaborate with technical teams and vendors to clarify requirements and support solution design
• Maintain project documentation including project plans, status reports, meeting notes, and action items
• Support requirements gathering, testing, and implementation activities for university systems
• Assist with vendor coordination and deliverables tracking
• Facilitate communication between technical teams and non‑technical stakeholders, including academic and administrative staff
• Support change management, training coordination, and post‑implementation activities

• Bachelor’s degree in Information Systems, Computer Science, Business, Education Technology, or a related field (or equivalent experience)
• 3‑5 years of experience in project coordination, IT support, business analysis, or a related role
• At least 1 year experience in Project Management
• Strong organizational, communication, and documentation skills
• Good understanding of IT systems, software development life cycles, or enterprise applications
• API integration concepts (REST, JSON, authentication basics)
• Ability to read and interpret API documentation
• Data flow and system integration mapping
• Integration requirements documentation
• Ability to work effectively in a collaborative, service‑oriented academic environment
• Experience working in a higher education or public‑sector environment
• Familiarity with student information systems (SIS), learning management systems (LMS), CRM, platforms
• Experience supporting third‑party vendors or system implementations
• Interest in pursuing project management certifications (CAPM, PMP, Agile, Scrum)

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities,…