IT Project Manager

Job Description

Insight Global is seeking a highly skilled IT Project Manager to join one of our top clients in the insurance industry. This individual will play a critical role in driving technology initiatives and managing complex infrastructure projects, particularly within mid-to-large-scale mergers and acquisitions (50–500+ employees). The IT Project Manager will lead strategic programs leveraging SPM, ITPM, SAFE, Agile methodologies, and Service Now modules (SPM, PPM, EAP), with a strong emphasis on process improvement and operational excellence.

Acting as a key liaison and project leader, this person will oversee multiple MnA-related initiatives, ensuring seamless integration and execution while maintaining a proactive, detail-oriented approach. The role requires exceptional collaboration and communication skills, as well as the ability to present integration status and dashboards to senior leadership confidently. Candidates should be adept at coordinating cross-functional teams, speaking the technical language without performing hands-on technical work.

Preferred qualifications include PMP, ACP, and scaled agile certifications. Experience with Service Now and a proven track record of scaling technology organizations are essential. This is an opportunity to influence enterprise-level transformation and deliver measurable results for one of the leading insurance brokerages in the world.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 5–7 years of experience as an IT Project Manager (ITPM), with a proven track record in scaling technology organizations.
• Hands‑on experience managing projects using Service Now modules (SPM, PPM, EAP).
• Strong understanding of SPM, ITPM, SAFE, Agile, and Scaled Agile Framework.
• Exceptional collaboration and interpersonal skills; ability to work cross‑functionally and communicate effectively.
• Proficiency with Microsoft Suite.
• Bachelor's Degree (minimum).
  
  Certifications:
  
  PMP (highly preferred), ACP, and any Scaled Agile certifications.
• Experience with AI‑driven playbooks and project tools.
• Additional experience with Service Now beyond core modules.