Sr. Business Systems Analyst

Senior Business Systems Analyst (Sr. BSA) – Peterson Technology Partners

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Peterson Technology Partners - Chicago suburb of Park Ridge, IL (In‑office, 5 days a week). Only local candidates. No relocation provided. No sponsorship required.

• Shape Demand:
  Support and partner in the identification and prioritization of business opportunities / ideas, focusing on long‑term strategic goals. Lead the cultivation and refinement of these business ideas into actionable demands including comprehensive business cases.
• Process Analysis:
  Conduct detailed assessments of current business processes using flowcharts and analytical tools to document and help identify gaps, inefficiencies, bottlenecks, and areas for improvement which can be addressed through technology.
• Business Requirements:
  Lead the elicitation and documentation of complex, cross‑functional business requirements for corporate and strategic priority initiatives.
• Quality Assurance:
  Ensure business requirements are met by partnering with the QA team in black‑box testing and leading UAT efforts, including test strategy, planning, execution, and issue resolution. Identify potential risks and develop mitigation strategies to ensure project success.
• Stakeholder Communication:
  Facilitate effective communications between business partners, delivery teams, and executive stakeholders.
• Mentoring and Training:
  Guide less experienced and new BSA team members. Work with Training and Development to create effective training media and plans for end‑user solutions.
• Collaborate with Manufacturing Operations, Quality, Health & Safety, and Engineering teams to understand plant processes and translate operational needs into effective technology solutions.
• Contribute to the improvement of end‑to‑end manufacturing workflows by analyzing core production processes and supporting systems that enable safety, quality, efficiency, and compliance.
• Additional responsibilities as assigned.

• Bachelor’s Degree in Technology, Engineering, or Business.
• 5–10 years of progressively increasing responsibility as a BSA.
• Equivalent business experience with extensive involvement in process analysis, design, and documentation.
• Involvement in complex large‑scale and high‑impact projects/platform implementations that add significant business value.

• Knowledge in multiple functional areas or expertise in at least one of:
  Logistics, Product Lifecycle Management, and corporate systems (HR, Commercial, Finance, Supply Chain, and/or Operations).
• Demonstrate deep process knowledge of key end‑to‑end processes like Order to Cash, Record to Report, etc.
• Ability to perform system and process analysis duties including flow charting and value stream mapping using process and software documentation tools.
• Direct participation and experience with multiple software platform implementations.
• Prior experience with process improvement methodologies and tools (Kaizen, Six Sigma, Green/Black Belt, etc.).
• Understanding of data systems, databases, software development life cycle, and information and application architecture.
• Experience leading the development of UAT and QA testing plans and cases.
• Ability to learn and adapt to new software and technology.
• Project management skills a plus.
• Excellent interpersonal skills.

Salary: $110,000 – $135,000 per year (depends on experience level).
Benefits: Medical Insurance, PTO, 401(k) and more.

Mid‑Senior Level

Full‑time

Information Technology

Staffing and Recruiting

Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.