Sr. Data Analyst; North America Quality Center - NAQC

Sr. Data Analyst (North America Quality Center – NAQC)

Hyundai's North America Quality Center (NAQC) is looking for a Senior Data Analyst for the Strategy and Analysis Team.

NAQC is the quality arm for Hyundai Motor Group (HMG)'s North American vehicle models. NAQC seeks to further Hyundai's goal of becoming the leading automotive manufacturer in North America by delivering uncompromising quality and exceeding consumer expectations.

The Senior Data Analyst bridges business questions with data analysis to deliver actionable insights that drive quality improvements on Hyundai, Genesis, and Kia NA vehicles. The role collaborates with cross‑functional and global teams to monitor quality issues, analyze external quality indicators and customer data, and escalates emerging quality cases.

• Understand and follow the department’s business model, strategic direction, purpose, and mission
• Apply deep analytical skills to blend, process, and explore complex datasets to aid in knowledge discovery, BI reporting, and predictive modeling activities
• Utilize internal and external data to identify and break down automotive quality problems; deliver clear problem statements with targets for the Investigation and New Model Teams to investigate
• Use text mining tools to generate topics and/or enrich existing datasets with generated feature classification tasks
• Partner with the Investigation and New Model Teams to scope and deliver data analysis projects
• Design, build, automate, and maintain reporting systems, dashboards, and performance metrics that support key business decisions
• Complete ad‑hoc data insights/requests as needed to support company goals
• Communicate results and business impacts to stakeholders within the company and affiliates
• Support the Strategy and Analysis Manager
• Mentor junior analysts, facilitate on‑the‑job learning, and ensure best data practices are being followed
• Travel up to 10% of the time, both domestically and internationally

• Bachelor’s degree in data science, computer science, business analytics, economics, mathematics, statistics, an engineering‑related discipline, or a related field
• 7+ years of experience performing data analysis and building forecasting models
• Strong SQL, Python, and R data analysis skills
• Proficiency with data preparation and analytics tools, text mining tools, and data visualization software
• Ability to recognize end‑user needs and create reproducible solutions that answer those needs quickly and efficiently
• Advanced proficiency in Microsoft programs (Excel, Outlook, PowerPoint, Teams, Word)
• Strong analytical mindset
• Excellent time management, self‑management, and organization skills
• Good written, oral, interpersonal, and leadership skills
• Ability to explain technical topics to both technical and non‑technical stakeholders
• Valid driver’s license and a satisfactory driving record

• Master’s degree in data science, computer science, business analytics, economics, mathematics, statistics, an engineering‑related discipline, or a related field
• Automotive engineering experience
• Knowledge of vehicle systems
• Experience working with and analyzing automotive survey data
• Familiarity with Alteryx and Tableau
• Experience working with text analytics

• Zero‑dollar employee premiums on medical, dental, and vision for you and your family
• 100% employer‑paid disability and life insurance
• Generous paid time off, including vacation, sick, and abundant holidays
• Competitive salaries
  • Range: $98,000 – $125,000 per year
• A global environment that fosters diversity
• Retirement savings and planning benefits
• Access to health savings accounts and flexible spending accounts
• Flexible work hours

• Candidates applying for positions with Hyundai KIA must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
• HATCI is an Equal Opportunity Employer including Disabled and Veteran. VEVRAA Federal contractor.