Senior Trade Compliance Specialist

Accelerate your career. Join the organization that’s driving the world’s technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow – it’ll be a fun journey!

Responsible for the ECCN and HTS classification determination of technology products and services, resulting in the license determination of export, re-export an in-country transfer orders in compliance with all U.S. Export Control Laws and regulations. This position requires proficiency in navigating and interpreting the U.S. Export Administration Regulations with a focus on the ECCN classification of restricted encryption products, export licensing, and customer screening for hardware, software, services and technology across a wide range of products across multiple industries.

This position requires a methodical approach to evaluating products in the technology industry and a strong concern for quality and accuracy of work with a results-oriented focus. The work involves technical thinking and problem solving based on detailed knowledge and analysis of technology products.

• Demonstrated proficiency in the Commerce Control List to determine ECCN classification for technology products.
• Demonstrated proficiency in the Harmonized Tariff Schedule for applicable countries, applying consistent methodology across similar hardware and software product and product families.
• Determine product classification and license determination for hardware, software, technology and services to support Export, re-export and transfers in compliance with all U.S. export laws and regulations.
• Demonstrated proficiency in Export license determination in accordance with the CCL.
• Utilize resources including but not limited to the Tariff Schedule, the Commerce Control List, CROSS rulings and vendor supplied classification information, to research and determine classification and encryption level, requesting CCATS as needed.
• Identify reasons for hold, determine compliance requirements and resolve quickly to meet SLAs.
• Validate and maintain ECCN and HTS classifications in various ERP systems or tools.
• Continuously monitor and maintain accuracy for all classifications in Ingram’s export systems of record.

• Product Classification support
• Prepare on demand reports and SKU lists for Compliance Specialists and Management
• Review and upload approved classification data as requested by Supervisor or Sr. Management
• Manage Vendor classification price lists, complete analysis and prepare upload files for review by Trade Compliance Specialists
• Maintain Vendor and internal compliance contact lists
• Classification Requests Mailbox
• Support and action requests within department SLAs, escalating to Supervisor and Sr. colleagues as required.
• Report and assist in the immediate troubleshooting of any processing delays, errors, or exceptions that occur
• Support End of Day reconciliation tasks to ensure requests are actioned within SLAs.
• Create and maintain SOPs, process flows and FAQs with direction and oversight by Sr. colleagues.
• Compliance project support as determined by Supervisor or Sr. Management
• Working knowledge and understanding of the compliance systems and tools used to support daily operations.
• Provide guidance to peers on product classification and compliance processes and procedures

• Prepare metrics, KPIs and reporting to provide benchmarks and analysis on classification activity and trends.
• Utilize KPIs to identify and recommend opportunities for continuous process improvement and operational efficiencies.
• Conduct and administer…