Practice Lead – Enterprise and Workplace Technology – Field Engineering

Practice Lead – Enterprise and Workplace Technology – Field Engineering

Join to apply for the Practice Lead – Enterprise and Workplace Technology – Field Engineering role at Computacenter

$/yr - $/yr

The Practice Lead – Enterprise and Workplace Technology – Field Engineering is a critical leadership role responsible for overseeing the planning, coordination, and execution of enterprise infrastructure and workplace technology projects. Reporting to the Director, this role acts as a delivery and quality owner across multiple engagements—ensuring best-in-class execution in structured cabling, enterprise networking, wireless, and workplace IT deployments.

The Practice Lead serves as a bridge between strategic leadership and tactical execution, driving operational excellence, mentoring engineering teams, and supporting pre‑sales efforts. This role demands a hands‑on leader with deep technical knowledge, strong project oversight skills, and the ability to align field engineering activities with client needs and enterprise standards.

• Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
• Oversee the day‑to‑day execution of enterprise infrastructure and workplace deployments.
• Ensure project scope, timelines, budgets, and quality standards are met consistently across assigned initiatives.
• Act as the primary escalation point for technical or operational issues at the project level.
• Lead technical planning and field execution for:
• Structured cabling (copper and fiber)
• High‑density wireless (Cisco, Meraki, Aruba)
• Workplace endpoint hardware (desktops, laptops, peripherals)
• IDF/MDF design and remote site buildouts
• Ensure installation best practices, compliance, and documentation standards are followed.
• Support modernization of legacy infrastructure and adoption of hybrid workplace solutions.
• Provide coaching, technical guidance, and daily oversight for field engineers and technicians.
• Support training, mentoring, and development aligned to emerging technologies and project demands.
• Conduct site readiness assessments and ensure crews are equipped to deliver against client expectations.
• Enforce quality standards, field documentation protocols, and safety compliance across active projects.
• Participate in audits, inspections, and post‑project reviews to support continuous improvement.
• Monitor field performance metrics and help drive corrective actions when necessary.
• Collaborate with Sales, PMO, and Solutions Architects to ensure readiness for new deployments.
• Participate in client site walks, kickoff meetings, and technical discovery sessions.
• Support pre‑sales scoping by reviewing Statements of Work (SOWs), resource plans, and project estimates.
• Work with OEMs and third‑party vendors to ensure delivery standards and technical compatibility.
• Help onboard and manage subcontractors, ensuring alignment with field expectations and safety requirements.
• Embrace and support Computacenter’s mission and core values.

• Associate or Bachelor's degree in Information Technology, Engineering, or related field (or equivalent experience)
• 7+ years of experience in enterprise infrastructure or workplace technology delivery
• 3+ years in a field engineering leadership or supervisory role
• Legally eligible to work in the United States
• Strong understanding of structured cabling, wireless networking, and workplace IT infrastructure
• Proven ability to manage field operations, quality assurance, and project delivery across multiple engagements
• Experience leading field teams across distributed sites or national programs
• Certifications such as BICSI Technician, RCDD, CWNA, or Cisco/Meraki Wireless
• Familiarity with construction site safety standards and enterprise infrastructure rollout procedures
• Excellent communication, problem‑solving, and stakeholder management skills

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long‑term career opportunities, we provide an attractive mix of benefit plans to contribute…