Payroll Learning Specialist

About the Company

Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities are national leaders in the fast-growing post-acute care industry. ESI provides service and support to over 361 facilities in the long-term care continuum that employ over 55,000 employees. ESI is known as the “Service Center” and provides the facilities and leaders it serves with back-office support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management, and recruiting.

This structure allows onsite leaders and caregivers to focus on day-to-day care and operational issues in their individual operations. We value our people and operate under core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership (CAPLICO)."

The Payroll Learning Specialist is responsible for designing, delivering, and maintaining a comprehensive Payroll Learning Platform—a centralized resource for standardized training on payroll processes, compliance, and systems (including Workday, ADP, and Daily Pay). This platform ensures payroll operations are consistent, accurate, timely, and optimized across the organization. You will lead efforts to train staff on policies, procedures, payroll rules, and essential compliance and operational practices.

In this role, you will create complex instructional curriculums and related materials, then assist in managing training programs and guide team members through complex payroll topics and operational procedures. This is a highly collaborative position, partnering closely with the Field Support Specialist (FSS) team and other payroll leaders to create and refine a learning platform that supports our continued growth and success.

This position reports directly to the Payroll Operations Manager.

• Lead the requirements and design of the Payroll Learning platform – a comprehensive solution that includes partnership with internal payroll team, stakeholders and HR/Payroll Rep (field).
• Create courses, webinars, and documentation for payroll fundamentals and advanced topics to support learning populations:
  Payroll Resources, HR/payroll representatives.
• Provide training to key audiences:
  • Payroll Resources – Teach staff on updates/changes/enhancements to current systems, procedures and regulatory/compliance updates.
  • Payroll Field Trainers – Teach and guide internal training staff that support the HR/Payroll Representatives on updates/changes/enhancements to current systems and procedures using the Payroll Learning platform.
• Manage and administer systems and tools that support the payroll learning platform (Payroll portal, SharePoint, LMS/Relias, Workday, others).
• Collaborate with other departments, such as BSA (Business Systems Analysts and Leaders), Human Resources and Finance to build/maintain the Payroll Learning platform.
• Acquisition Support:
  • Periodically provide transition support for newly acquired facilities—assist in defining payroll cutover training needs and for certain acquisitions.
  • Provide occasional onsite kickoff and focused training to help facilities ramp up to the Payroll Learning platform as needed.
• Maintain the highest level of confidentiality regarding employee information.
• Assist with special projects as assigned.

• High School Diploma is required;
  College Degree is preferred.
• A minimum of 4 years of progressively responsible payroll experience, with demonstrated experience in communicating across multiple levels in an organization.
• Workday Payroll experience is required.
• Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) is often preferred.
• ADP Wage Payment, Tax and Garnishment processing is preferred.
• Proficiency with payroll software (e.g., ADP, Paychex, or Workday), HRIS systems, and Microsoft Office Suite, especially Excel.
• Proven ability to design, lead, and successfully deliver projects while maintaining clear, professional communication.
• Ability to analyze complex regulatory or company policy information and…