Human Resources Generalist

Overview

The HR Generalist provides day-to-day HR support primarily for our Orange County and Los Angeles locations while working out of our Irvine corporate office. This role serves as a trusted partner to associates and leaders, offering guidance in employee relations, leave of absence management, wage and hour compliance, onboarding, and general HR administration. The HR Generalist helps ensure consistent and positive employee experience across multiple sites while maintaining compliance with California’s complex employment laws.

The role also facilitates new hire orientation, supports performance and development processes, and collaborates with cross-functional teams to advance HR initiatives. The ideal candidate is proactive, detail-oriented, and able to build strong relationships in a fast-paced, people-focused environment.

Compensation: $71k-75k. First Service Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty.

• Serve as a point of contact for employee relations questions, concerns, and policy interpretations.
• Conduct and support employee relations investigations, ensuring objective, timely, and well-documented findings.
• Partner with HR leadership to recommend corrective actions, coaching, or development plans as appropriate.
• Conduct exit interviews and summarize themes or concerns for HR leadership.
• Ensure all HR practices comply with federal, state, and California employment laws.

• Manage the end-to-end leave of absence process in partnership with the centralized leave team.
• Maintain strong working knowledge of CA leave laws, including CFRA, PDL, FMLA, WC, Paid Sick Leave, and other state-specific leave requirements.
• Provide guidance to employees and leaders on leave eligibility, expected timelines, and return-to-work processes.
• Support reasonable accommodation and interactive process discussions under ADA and FEHA.

• Support California wage & hour practices, including meal and rest break compliance.
• Review, follow up, and escalate missed meal/rest break alerts and ensure premium pay is applied as appropriate.
• Assist with CA EDD inquiries and unemployment claims, providing timely and accurate documentation.
• Partner with Payroll on timekeeping concerns, pay corrections, and audit responses.

• Facilitate new hire orientation sessions, ensuring engaging, compliant, and accurate onboarding experience.
• Oversee new hire paperwork, I-9/E-Verify compliance, and system onboarding tasks.
• Partner with hiring managers to ensure smooth transitions for new associates.
• Partner with Talent Acquisition to support the candidate-to-new-hire transition.

• Assist leaders with performance management, coaching, and documentation.
• Maintain employee records, reports, and HRIS data with accuracy and confidentiality.
• Support HR projects, trainings, and initiatives as needed to enhance culture, development, and engagement.
• Coordinate with leaders to ensure required compliance trainings are assigned, completed, and tracked in accordance with company and state requirements.
• Coordinate and support final pay processing in accordance with California’s regulatory requirements, partnering closely with Payroll to ensure accuracy and timeliness.
• Ensure adherence to company policies, SOPs, and safety standards.
• Model and reinforce the company’s core values and global service standards in all interactions.

To perform this job successfully, an individual must be able to perform each essential duty…