Employee Relations Specialist

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit – one handshake at a time.

The Employee Relations Specialist is responsible for utilizing business acumen and risk analysis to manage employee relations challenges and support HR related projects and initiatives. A successful Employee Relations Specialist formulates partnerships across all HR functions in efforts to deliver value-added services that reflect the business objectives.

• Manage and resolve employee relations issues by conducting thorough, timely and objective investigations in alignment with Company Investigatory Procedures. Partner with HR Business Partner on complexities.
• Collect, review and analyze statements, documents, and physical evidence collected during the investigation and develop recommendations for appropriate remediation and other action.
• Complete comprehensive documentation of case investigations and outcome.
• Answer Partner and management inquiries about advanced HR-related issues and Company policies.
• Exercise discretionary judgement in decision making with the objective of minimizing risk to the Company and protecting the interests of its Partners.
• Provide guidance and recommendations to field leadership on the composing and delivery of Developmental Notices to ensure compliance and consistency.
• Maintain in-depth knowledge of employment laws and regulations and ensure regulatory compliance.
• Act as a primary resource for management regarding coaching, counseling, career development, disciplinary actions, etc.
• Responsible for participating in Unemployment Hearings as a representative of the Company.
• Make recommendations to streamline and improve processes within HR.
• Participate in HR projects and make updates to HR policies and procedures.
• Demonstrates high level of quality work, attendance and appearance.
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Perform any other duties that may be assigned by management.

• Strong communication, customer service and time management
• Minimum of 3 years of work experience directly handling Employee Relations matters
• Experience with HR software including HRIS and Timekeeping
• Strong working knowledge of employment labor laws and HR practices including compensation practices, organizational diagnosis, and performance management
• Ability to influence and communicate effectively with all levels of employees
• Demonstrated leadership abilities
• Ability to successfully navigate challenging conversations and resolve conflict
• Excellent organizational skills, with an ability to prioritize tasks and work autonomously
• Strong problem solving and discretionary judgement
• Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
• Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.

• Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.*
• Medical, Dental, Vision and Life Insurance.*
• 401(k) plan with generous company matching.
• Flexible schedules and work/life balance.
• Opportuniti…