Learning & Development Business Partner

Overview

The Learning & Development (L&D) Business Partner is crucial in supporting the L&D needs across subsidiaries and the Headquarters Centers of Excellence (COE) model, focusing on Legal/Compliance HR and other Shared Services initiatives including IT. The ideal candidate will be a strong creator, presenter and collaborator capable of managing all facets of the training lifecycle while contributing to strategic L&D resource recommendations.

Content Development & Training Delivery

• Support the roll-out and logistics of mandatory training programs including Ethics and Compliance training across the organization and its subsidiaries.
• Design and create engaging, high-quality learning materials including presentations, job aids, e-learning modules and training guides specifically for internal HR processes and system rollouts originating from Shared Services areas (e.g., IT).
• Present and facilitate training sessions to diverse audiences both in-person and virtually, ensuring content is delivered clearly, effectively and aligned with organizational goals.
• Partner with HR Business Partners (HRBPs) to travel to subsidiary locations and co-deliver high-priority or site-specific trainings to local employees.
• Manage the end-to-end process of content updates and version control to maintain accuracy and compliance.

Strategic Recommendations & Program Management

• Recommend new training systems, platforms and resources to HR Leadership and HRBPs to enhance organizational learning capabilities.
• Research and recommend outside resources, vendors and Subject Matter Experts (SMEs) to deliver specialized content or presentations when internal resources are insufficient.
• Run and analyze L&D reports (e.g., completion rates, assessment scores, feedback) to measure the effectiveness and impact of training programs.
• Generate and send compliance reports on training status and completion rates to subsidiary leadership to ensure all required training is completed on time.
• Collaborate with HR Quality and other departments to prepare and provide necessary documentation during training audits, ensuring regulatory requirements are satisfied.
• Support the COE model by ensuring consistent application of L&D standards and practices across subsidiaries.
• Manage and maintain the Learning Management System (LMS) records related to assigned initiatives.

Stakeholder Collaboration & Support

• Serve as a key L&D partner to HRBPs, providing expertise and resources to address specific business unit training needs.
• Liaise with Legal HR and other Shared Services SMEs to gather content and validate training materials for accuracy and relevance.
• Coordinate onsite activities at subsidiary locations, including scheduling and logistics for internal employees and external customer presenters.
• Duties may be modified or assigned at any time based on business need.

Qualifications

Education / Certification / Experience Required:

• Bachelor's degree in Human Resources, Organizational Development, Education or a related field.
• 3 years of experience in a dedicated Learning & Development or Corporate Training role.
• Solid knowledge of HR compliance laws, regulations and reporting requirements (e.g., EEO, FMLA, ADA, wage and hour laws).
• Proven experience in supporting the implementation and deployment of company-wide compliance training (e.g., Ethics, HR, Legal).
• Demonstrated ability to generate and analyze compliance reporting from an LMS.
• Experience developing training content for HR processes and technical/system implementation topics.
• Exceptional presentation and facilitation skills with the ability to engage and manage diverse groups.
• Proficiency in using Learning Management Systems (LMS) and training development software (e.g., PowerPoint, Articulate Storyline, Adobe Captivate).
• Strong organizational and project management skills with the ability to manage multiple projects simultaneously.
• Experience working in healthcare or other regulated industries.
• Experience supporting a large and diverse employee population that includes local and remote employees.
• Experience evaluating and recommending L&D technology or external training vendors.
• Experience supporting a decentralized business model (subsidiaries/COEs).
• Knowledge of adult learning theories and instructional design models (ADDIE, SAM).
• Experience coordinating logistics for large-scale, multi-location training events.
• Demonstrates strong communication skills through active listening, articulate speaking and clear professional writing. Crafts instructions and policies that are concise, easily understood and legally sound.
• Completes assignments independently and collaboratively, adapting efficiently to shifting requirements, deadlines and priorities.
• Builds productive relationships with internal stakeholders and is adept at providing constructive feedback when necessary.
• Analyzes complex issues thoroughly to identify consequences and achieve positive outcomes.
• Resolves challenges swiftly and effectively.

Compensation

The…