Employee Relations Coordinator

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third‑party logistics provider headquartered in Irvine, CA. Since the company’s inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used‑car, and fuel industries.

We cater logistics strategies and processes to our customers’ needs by utilizing the latest information systems and advanced technologies.

The Analyst – HR Administration (Employee Relations) position supports the Employee Relations team by assisting with day‑to‑day employee inquiries, coordinating ER processes, and ensuring a fair, consistent, and positive work environment. This role handles first‑ and second‑level ER issues, resolves workplace concerns, maintains accurate documentation, supports company culture, tracks ER activity, improves employee satisfaction and engagement, and assists with updating company policies to maintain HR compliance.

• Employee Support & Communication
  • Point of contact for employee questions related to policies, procedures, workplace concerns, and ER processes.
  • Provide clear and timely communication to employees and managers regarding ER‑related matters.
  • Coordinate follow‑up actions, schedule meetings, and track responses.
• Employee Relations Case Support
  • Intake and document employee concerns, complaints, or workplace issues.
  • Track ER cases, maintain case files, and ensure all documentation is complete and accurate before adding to the HR system.
  • Prepare summaries, reports, or data requests for ER team members.
  • Track performance improvement plans, non‑medical accommodation cases, and other corrective action documentation.
  • Assist managers with accessing templates, forms, and ER resources.
• Investigation Assistance
  • Coordinate scheduling of employee interviews or meetings related to ER investigations.
  • Compile documentation, evidence, or statements as directed by ER leadership while maintaining confidentiality.
• Policy and Compliance Support
  • Administer and communicate company policies, guidelines, and corrective action processes.
  • Ensure confidentiality and compliance with company policies, federal and state employment laws, and ER procedures.
  • Monitor trends in employee concerns to identify potential policy gaps or areas for improvement.
  • Review, update, and communicate HR and company policies; ensure they reflect current legal requirements, organizational standards, and best practices.
  • Track acknowledgement of new or updated policies and follow up with employees or managers to ensure compliance.
• Administration & Reporting
  • Prepare quarterly ER metrics and reports.
  • Update templates, forms, and guides to keep ER materials current.
• Programs & Engagement
  • Support employee engagement initiatives, recognition programs, and ER‑related training sessions.
  • Coordinate company events.
• Reception Desk Coverage
  • Front‑desk support during team member absences, including handling mail, Fed Ex shipments, phone calls, and related tasks.

$52,000 – $56,000 per year (Subject to compensation study upon candidate selection).

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short‑Term & Long‑Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*
• Benefits may vary by location. All benefits pursuant to company policy.

• Excellent verbal and written communication skills to interact with clients, visitors, and team members.
• Some experience in Employee Relations.
• Experience in reviewing, revising, and updating company policies.
• Basic knowledge of labor laws.
• Basic knowledge of Microsoft Suite (Excel, Word,…