Employee Relations Manager

International Education Corporation provided pay range

This range is provided by International Education Corporation. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$95,000.00/yr - $/yr

Direct message the job poster from International Education Corporation

We are looking for an experienced Employee Relations Manager to oversee and manage employee relations matters across our multi‑state organization. The Employee Relations Manager will investigate complaints and workplace grievances, provide manager support, oversee performance management, coordinate training and development, and ensure compliance with employment laws and regulations. The Employee Relations Manager will develop and implement HR strategies utilizing HR metrics for decision‑making.

This position is based out of our corporate office in Irvine, CA and is 100% on‑site.

• Lead sensitive internal investigations regarding alleged policy violations and employee relations matters.
• Provide guidance and support to managers and employees on various issues, such as grievances, disputes, disciplinary actions, layoffs, and terminations.
• Partner closely with in‑house Counsel regarding sensitive employee relations matters, when necessary.
• Draft and execute disciplinary letters and investigation reports.
• Build and facilitate trainings related to management development, performance management and other ER‑related topics.
• Track and analyze data to identify employee relations trends, diagnose issues, and design and implement remediations.
• Balance organizational risk with employee experience by assessing risks and ensuring alignment with business decisions while maintaining commitment to final outcomes.
• Oversee and manage the annual performance review process, providing guidance to managers on employee development, and support career growth initiatives.
• Provide guidance on the interpretation of policies and procedures, counseling, disciplinary action, staffing and performance appraisals.
• Assist in the development and implementation of employee engagement and retention strategies.
• Provide input and solutions to help improve and/or introduce policies and programs that impact the employee lifecycle, from hiring through offboarding.
• Provide strategic support, thought partnership and coaching, to all levels of the organization.
• Ensure compliance with federal, state, and local labor laws, including CFRA, PAGA, and wage and hour laws.
• Ensure alignment with accreditation standards and requirements.
• Collaborate with HR teams and business leaders to proactively address employee concerns and mitigate risks.
• Initiate exit interviews with employees leaving the company to assess overall success of the employment relationship and opportunities for improvement.
• Maintain a high level of confidentiality and professionalism when handling sensitive information.
• Provide support and back‑up to other areas of the Human Resources department as needed.
• Other duties as assigned.

Qualifications:

• 5+ years experience leading complex investigations.
• Excellent communication, conflict resolution, and interpersonal skills, demonstrating an ability to earn trust and work successfully on a broad spectrum of employee relations issues.
• Experience managing grievances and conducting investigations in a multi‑site multi‑state organization.
• Ability to establish and maintain effective working relationships at all levels and across functions within the organization.
• Ability to remain tactful, calm, in controversial and/or confrontational situations.
• Experience designing, implementing, and delivering effective learning strategies and employee development programs.
• Strong analytical abilities, with the ability to use data‑driven insights to form decisions and drive results.
• Thorough understanding of state and federal employment laws.
• High attention to detail and ability to manage multiple, competing priorities simultaneously.
• Strong understanding of key HR concepts and practices (employment law, compliance, engagement, retention, and…