Room Attendant

Overview

Embassy Suites Irvine is part of the Sage Hospitality portfolio, a team that values authentic experiences for both guests and associates. We are looking for enthusiastic, creative daydreamers who want to share their passion with others and the community. The Embassy Suites Irvine Orange County Airport is in the heart of Orange County, near attractions such as OC Great Park, Newport & Laguna Beach, and Disneyland & California Adventure Parks.

We pride ourselves on serving guests from all walks of life and creating extraordinary experiences for our guests and fellow associates.

At Sage we create a culture of belonging. Our team members serve with creativity and passion, executing unforgettable experiences and taking pride in our communities. We set new standards in hospitality.

• Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.
• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, and maintains carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to reach hard-to-reach areas, to maintain a clean, presentable facility at all times. Washes shower walls and tub, cleans toilets and stall walls if applicable, wipes exposed pipes, cleans mirrors, sinks and walls to ensure clean and sanitary guest and public restrooms.
• Replaces towels, soaps and all room amenities and restocks literature removed by previous guests or that is soiled or torn to ensure adequate supply for arriving guests.
• Washes all hard floor areas by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures and wall hangings, including reaching vents and ceiling corners to remove dust and cobwebs.
• Strips bed of all linens and remakes with fresh bed linens, checking bedspread, blankets and bed pads for cleanliness; replace if soiled.
• Lifts mattresses to check for soil between mattresses and under bed.
• Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking guest room supplies such as hangers, extra blankets and pillows.
• Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25 lbs, and lifts/moves heavy furniture to vacuum under and around furniture.
• Inspects door and window locks to ensure they are in working order and alerts management to any unsecured or unsafe situations for guest and employee safety.
• Inspects room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and reports deficiencies to the Executive Housekeeper for prompt repair/resolution.
• Secures and maintains custody of equipment, keys and supplies at all times to protect hotel property.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management.

Education/Formal Training
No formal education or training

Experience
None

Knowledge/Skills

• Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
• Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift up to 50 lbs continually throughout a shift.
• Must be able to push, pull and move levers, equipment and furniture throughout a shift.
• Must be able to work with arms raised above head throughout a shift.
• Must be able to maneuver a fully loaded maid cart weighing up to 50 lbs through hallways and into/out of closets during the workday.
• Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.

• Prolonged strenuous physical activity in an indoor climate-controlled environment.
• Excessive heat and humidity in laundry environments, inside 95% of the shift.

USD $20.23 - USD $25.29 /Hr.