Biller IV - Patient Financial Services

Location:

Orange

Department:
Patient Financial Services

Job Type: Full-time

Hours:

40

FLSA:
Nonexempt

Position Number:

Reports to:

Denials/Internal Audit Manager

Working Title:

Biller IV

Cost Center:
Patient Financial Services (428550)

Bargaining Unit: AFSCME

Date Created: 11/29/2021

The Biller IV is a Lead/Specialist and serves as a resource to other staff dealing with difficult accounts and needing help with troubleshooting. The Lead and/or Specialist may be assigned to a specialized area of PFS requiring advanced knowledge and will respond to questions from patients, physicians, payers and others to include attorneys regarding the status of accounts. Trains staff and assists supervisor in assessing staff competencies.

Gathers productivity statistics and helps identify trends, assisting in the resolution as appropriate. Acts as a liaison between Patient Financial Services and contracted vendors. The identification of essential functions below is not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.

Hourly Rate Minimum $26.97;
Midpoint $30.25;
Maximum $33.53

• Advanced knowledge of a variety of non-governmental and governmental payers
• Advanced knowledge of revenue cycle processes gained from previous related work experience in a healthcare setting
• Excellent communication skills to effectively interact with PFS staff, leaders of the organization, payers, patients and their families and the external community
• Skilled at using computerized systems and applications to maintain/update patient accounting information
• Ability to resolve routine and non-routine errors independently and to assist others in problem solving
• Good math skills to perform a variety of calculations related to patient accounting
• Ability to train staff and assist in assessing related competency proficiency
• Ability to be a resource to staff for problematic and difficult accounts
• Demonstrated experience in CPT, HCPCS and ICD billing codes, authorization requirements and related documentation
• Effective data and numerical data entry skills
• Ability to facilitate cash collection on patient accounts

• Prior experience as a lead

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