National Manager - Revenue & Cost Integration; HoD

About GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries.

We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

The National Manager - Revenue & Cost Integration (HoD) position is responsible for managing the end-to-end revenue cycle, including Accounts Receivable, Accounts Payable, Claims Processing, and Collections, to ensure all business transactions are executed accurately, completely, and processed timely. The role ensures strong controls over revenue recognition and cash flow management through effective policies, procedures, and operational execution. The position oversees the development, implementation, and adherence to policies and procedures to enable accurate and timely completion of accounting processes to ultimately achieve financial control and measurement at the lowest transactional levels.

In addition, this position leads departmental projects and process improvement initiatives, focusing on system enhancements and workflow optimization to increase efficiency, accuracy, and scalability of revenue operations. A key focus of this role is to collaborate with IT, VL, BD, captive client accounts, and non-captive accounts to ensure effective data integration. AR&AP systems and tools must be implemented to guarantee smooth information flow.

Automation and the removal of manual work are essential.

$142,000 - $162,000/Per Year (Subject to Compensation Study Upon Candidate Selection)

• Invoicing Management
  • Oversee the entire invoicing life-cycle, ensuring all billable transactions are complete, accurate, and timely
  • Establish, monitor, and manage billing KPIs aligned with company expectations
  • Guide members with issues resolutions and facilitate cross function conflict resolutions to achieve the billing goals
  • Oversee system stability, enhancements, and modifications affecting billing efficiency
• Accounts Receivable & Collections Oversight
  • Manage the overall AR balance, ensuring exposure remains within acceptable thresholds or shows continuous improvement
  • Provide direction and escalation support for significantly aged receivables
  • Ensure effective cash flow management through disciplined AR monitoring and collection practices
  • Support timely resolution of outstanding balances while maintaining financial and operational controls
• Accounts Payable & Cash Flow Management
  • Manage the overall AP balance, ensuring exposure remains within acceptable thresholds or shows continuous improvement
  • Provide direction and escalation support for significantly aged payables
  • Ensure effective cash flow management through disciplined AP monitoring and close working relationship with the Treasury department
  • Support timely resolution of outstanding balances while maintaining financial and operational controls
• Claims Management & Dispute Resolution
  • Oversee the end-to-end claims process, ensuring timely procedures execution and resolution
  • Conduct weekly claims review session to monitor progress and remove processing barriers for the team members to continue the effort
  • Monitor claims aging and KPI reports to prioritize resources and corrective actions working with customers and vendors
  • Coordinate dispute resolution efforts to preserve strong customer and vendor relationships
  • Actively solicit and incorporate customer feedback to improve claims processes and service quality
• Revenue & Cost Integrity
  • Develop policy, procedure, and system to support GAAP Matching principle enablement at the lowest transaction level
  • Develop processes to support month-end closing accrual with operational quantitative and qualitative data to support financial anomalies
  • Develop overall operations integrated financial dashboard report to support operations leaders with decision making in labor sourcing level and non-standard options
• Reporting, Controls & Transactional Completeness
  • Monitor Revenue Assurance reports and logs to achieve 100% transactional completeness for TP, STD PP, FSC
  • Develop Revenue Assurance reports for other key billings areas to increase revenue recognition with minimal cost
  • Maintain and manage Issues Tracking Logs to drive efficient issue resolution
  • Maintain and analyze Power
    
    BI KPI dashboards for unbilled, rejected, claims, and processing efficiency
  • Maintain and analyze Claims KPIs to identify inefficiencies and improvement opportunities
  • Develop additional monitoring reports and control procedures aligned with business risk exposure
• Process Improvement & Project Oversight
  • Lead departmental projects and process improvement initiatives
  • Monitor project…