Student Accounts Specialist, Refunds

Overview

California Irvine IEC - Irvine, CA 92618

Salary Range: $23.00 - $25.00 Hourly

International Education Corporation is the leader in post-secondary career education. Working at our employee-owned company is more than just a great career - it’s an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields.

Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud.

• Complies with all Federal, State, accreditation and institutional policies and procedures.
• Achieves compliance as established by accrediting agencies, state entities and current established company targets.
• Reviews, evaluates and audits applications for federal financial aid for quality control purposes.
• Assist in the intake and scanning of confidential data for state and federal reports, including student and parent confidential tax and income information.
• Validates student financial aid application data to calculate award eligibility and certify federal and private student loans.
• Maintains knowledge of Title IV awarding and cash management rules and regulations.
• Prepares the R2T4 calculations for all withdrawn students.
• Achieves a consistent accuracy in R2T4 calculations.
• Maintains and coordinates award and quality assurance reports.
• Maintain the company’s administrative requirements for student financial aid and separation of duties compliance requirements for state and federal student financial aid.
• Maintains knowledge of the College’s refund policies.
• Ensures ethical and accurate documentation and recordkeeping which meets all company and regulatory agency standards.
• Prepares statistical and tracking reports as requested by IEC management.
• Provides training and support as requested in all areas relating to Title IV awarding and disbursement.
• Monitor the work of others and assist with training teams on file review, awarding and certifying federal loans.
• Ability to post Title IV funds to account ledger and cash disbursement rosters.
• Provide exceptional customer service and respond to inquiries from the campuses.
• Must possess a valid driver’s license and be able to drive in the United States.
• Other duties as assigned.

• At least three years of experience serving as a financial aid specialist, compliance auditor, associate director of financial aid or comparable position.
• Preference will be given to individuals who have previous experience working as a Financial Aid Specialist, Default Prevention Specialist or Financial Planning Analyst.
• Bachelor’s degree with coursework in business, finance, auditing or accounting.
• Excellent customer service, oral and written communication and presentation skills.
• Ability to work effectively as a member of a team.
• Efficiency in MS Office, especially MS Excel is required.
• English will be the primary language used; bilingual abilities useful but not required.
• Ability to meet deadlines and execute multiple priorities.